Cathy Tylutki Phr, Shrm-Cp, Ccp Email & Phone Number

Chicago, Il, Us

Chicago, Illinois, Us

Lead Human Resource function for entire multi-state organization including policies and programs related to recruiting, employee relations, wage and salary administration, performance management, retention, recognition, benefits and total rewards, leadership training, new hire training and quality, and facilities. Successfully navigated pandemic environment with no WARN implications.

Medford, Massachusetts, Us

Recruited to lead Human Resources and Training teams (≈13 direct reports) supporting up to 1,000 employees in a 24/7/365 customer care center environment with a ≈$1MM budget. Planned, directed, and implemented HR policies and activities including team mentoring and development, employee relations, leadership development, community involvement and investment, performance reviews and counseling, new hire and cross training, recruiting and branding activities, employee diversity (LGBTQ), response to EEOC claims, compensation and benefits, execution of severance agreements, separation events, unemployment hearings, and worker’s compensation. Overall HR responsibility for launch of two new locations each hiring more than 300 employees within 90 days.

Denver, Co, Us

Strategic oversight for all talent acquisition efforts for entire organization (≈7,000 employees in 2006). Scope included application and records administration, authoring interview guides, development of ad bank, job fair selection and collateral material creation, media selection and ad placement, mentoring and development of recruiting team (≈17 direct reports), new hire orientation, offer process including consistency of documents, results analysis (cost per hire and time to fill), and vendor selection (pre-hire assessments, background checks, drug testing). Ensured hiring compliance with relevant local, state, provincial, and federal regulations and laws.

Denver, Co, Us

Promoted with overall responsibility for Human Resources functions across six locations (≈4,400 employees/2,000 contact center seats)—Big Spring, TX; Decatur, IL; Enid, OK; Grand Junction, CO; Greeley, CO; and Laramie, WY. Remotely led and coordinated team of six HR Managers in key HR functions including team mentoring and development, employee relations, leadership training, conducting investigations, succession planning, talent acquisition, performance counseling, execution of severance agreements, separations, and unemployment hearings. Directed, coordinated, mentored, and evaluated HR staff.

Denver, Co, Us

Managed and coordinated all key Human Resource functions (≈9 direct reports) in a 24/7/365 inbound contact center environment. Responsible for employee relations, leadership training—development and delivery, team mentoring and development, talent acquisition—formulation of recruiting strategies and implementation, application and records administration, payroll, conducting investigations, execution of severance agreements, performance counseling, separations, succession planning, and unemployment hearings.