As the department's Development Coordinator for HR and Operations, I am responsible for managing and monitoring new staff departmental training programs, as well as training sessions for newly hired employees with a focus on office basics and expense policy and employee reimbursement. In addition, I also coordinate annual computer and printer upgrades for a staff of 175+, as well as the renewal of various software licenses used throughout the office. As an office resource, significant accomplishments included: *Played a key role in transitioning 175+ staff members to various new computer programs, such as Citrix and Office 2016 over a two year period. *Developed highly engaging training materials and conducted multiple classroom training sessions. *Executed crucial ergonomic assessments of employee workstations in order to anticipate needs, implement appropriate recommendations, procure necessary equipment, and follow-up with staff post-assessment. *Led a culture team in conceptualizing, planning and executing more than 10 social and team building activities on an annual basis. *Spearheaded a program for training and communicating emergency procedures to all staff. *Delivered annual safety presentations to entire staff in order to articulate safety reminders and ensure understanding of evacuation procedures.

For eight years, I was part of the company as Catering Guest Service Manager for Park Event Operations, Guest Service Manager at multiple parks, Traditions Assistant for Disney University, and Cast Service Manager for Tomorrowland Food and Beverage. Significant accomplishments included: *Integral participant in the collaborative initiative for facilitating the content of the Walt Disney Company's eight-hour Hew Hire Orientation Program. *Designated as super user and training for a wide array of new computer programs introduced throughout property including Workbrain timekeeping and Matra Point of Sale. *Played an essential role in the Cast Service Pilot program, which provided career coaching with keen focus on retention and employee assistance programs.

As the department's Development Officer and Executive Assistant, I was tasked with hosting donor database training sessions with peers to ensure consistency and accuracy, along with brownbag sessions for colleagues to address various technological issues and challenges. In addition, I was also designated as super user for the rollout of Kronos timekeeping within the department.