Catie Gould Email & Phone Number

Portland, Or

Vancouver, Washington, United States

Conducts in-warranty data analysis for Office Print division. Communicates Quality KPI insights and COVID-19 impacts to executives. Responsible for Office Print long term forecasting & warranty budget setting for FY21. Assisted team members with internal tool improvements to make data more accessible and accurate.

Vancouver, Washington, United States

Analyzed & reported warranty KPIs for A4 Pagewide product lines. Partnered with customer service and R&D to connect product insights & data trends into actionable product improvements. One of my biggest accomplishments was an internal audit of warranty billings I conducted, which found up to 50% of warranty claims were being charged incorrectly.

Vancouver, Washington

Brought a new A3 Pagewide printer to life: from first physical prototypes to factory ramp. Designed, prototyped, and tested multiple paper handling subsystems. During product development I gained a reputation for being able to generate new & unique product errors, and loved spending time in our test labs or at the end of the manufacturing line debugging failed units.

Wilsonville, Or

Oversaw cost reduction projects for A3 Colorcube products valued at $240K annual savings. I drove product changes through customer use data and extensive prototype testing. Worked with lead Safety Engineer to change product materials without compromising CSA fire safety requirements.

Vashon, Wa

Designed charcoal stove components to improve usability and aesthetics in a rapidly changing start-up environment. Fabricated design concepts and tooling for sheet metal fabrication. Developed a testing program to measure stove efficiency.

Created inspection drawings for cutting tools. Evaluated solutions for long lead times on critical spare parts, then presented issues to overseas vendors. Collected and organized tooling data necessary for life optimization studies