Catherine Parks Email & Phone Number

Hamilton, Oh, Us

United States

• Managed and processed benefit plans related to qualifying life events while handling confidential employee information with the highest level of discretion.• Performed precise data entry and maintained accurate employee records, ensuring data integrity and compliance with organizational standards.• Collaborated with the HR team to streamline benefits administration processes, enhancing operational efficiency and service delivery.• Delivered exceptional support by addressing and resolving benefits-related inquiries, achieving high levels of employee satisfaction and trust.

Los Angeles County, California, United States

• Enhanced HR processes by optimizing efficiencies, orchestrating seamless new hire orientations, and delivering comprehensive onboarding and training programs for new board members.• Directed digital marketing interns in the strategic development and execution of daily social media activities, community engagement, and marketing initiatives.• Cultivated robust community partnerships with local organizations and funders to drive fundraising efforts and advance the organization’s mission and values.• Strategically planned and organized board meeting agendas and materials in collaboration with the board chair, ensuring effective meeting structure and accurate documentation.

Blue Ash, Ohio, United States

• Ensure HR data accuracy and consistency by maintaining data integrity across all records. Perform regular audits to identify and resolve irregularities, supporting data governance processes for 400 Kroger stores.• Collaborate with vendors to develop, implement, and maintain data file processes between internal systems and external partners. Address and resolve escalated associate issues related to HR systems.• Serve as a liaison between the HR Shared Services team, Kroger Support Center, Kroger Customer Connect, and Kroger HR Help Desk to discuss, review, and resolve system and process-related issues.• Assist HR decision-making by producing detailed analytical reports on workforce management, including turnover rates, recruitment metrics, and other key performance indicators (KPIs). Prepare and present regular reports to track and address internal issues.

Los Angeles County, California, United States

• Train and interact with employees to make sure they know the safety guidelines, work methods, and procedures of their work location.• Worked in operations while supervising staff and motivating employees to preform at standard package handling rate of 400 packages per hour to ensure customer satisfaction and quality service. •Possess good leadership skills coupled with knowledge of standard management methods, policies, and logistic readiness to emphasize safety and service.• Facilitate and lead new hire orientation class to ensure each new hire understands the significance of safety and all paperwork is in compliance with HR and UPS safetypolicies standards and procedures. • Attended daily supervisor meetings with other management team members and worked along side a team to create and promote new office policies and procedures