Developing my style as a writer, exploring the themes of Nature and Travel.

I work with the Editorial department on tasks such as:o Handling permissions requests in a timely manner, reading through legal contracts in meticulous detail, and ensuring that sales of subsidiary rights are made profitably and fairly.o Proofreading the Rights Guides for the London and Frankfurt Book Fairs.o Using Biblio, Excel, Word, PowerPoint, WordPress and Outlook to organise and present information clearly.o Writing reader reports for submissions, developing creative and critical thinking skills.o Organising the Managing Editor’s schedule for the London and Frankfurt Book Fairs.o Managing and updating the product pages on Granta’s website.o Collating all bibliographic information for Granta’s catalogues.o Coordinating the mail outs for contractual copies, website sales and proof copies.My role as Office Manager has given me experience in:o Independently overseeing a mass refurbishment of the office building, being the only staff member onsite, acting as the point of contact for all builders, decorators, and staff members. o Handling all building contracts such as electricity, heating, water and cleaning.o Researching and writing an environmental policy for Granta.o Monitoring book stock level in the office and creating a digitised version of Granta’s archive. o Maintaining the office’s health and safety policies and making sure these are followed by all staff.o Planning staff events, such as the Christmas party and birthday teas.As Receptionist, my role includes:o Communicating with authors, agents, and customers in person, on the phone, and via email in a warm and friendly manner.o Logging information for website sales and creating monthly sales reports.o Supporting the sales department with preparation in advance of sales conferences and book fairs.o Providing support to the Publicity department at events such as book launches.o Collaborating with the warehouse to process bulk orders and drawing up information for customer invoices.

- Responding to briefs from customers and writing in a variety of formats on the topics of sustainability, biodiversity, and travel. - Using my research and presentation skills to communicate complicated, scientific information and to write more informal, conversational pieces.- Liaising with customers and ensuring their requirements are met to a high standard, achieving a five-star rating for my work.

- Collecting crucial biological data for the National System of Conservation Areas (SINAC), monitoring turtle populations.- Leading a group of volunteers from all around the world in night patrols along the beach, including all members of the group in the task at hand.- Organising team roles so that accurate data was collected by my team.- Creating a warm and friendly atmosphere within my team so that everyone had an enjoyable experience whilst ensuring that we all followed the rules safeguarding the turtles.

I worked for Host Staffing on multiple occasions – as part of their bar staff, as a waitress serving canapés and also by providing support for event preparation. I gained experience working in a fast-paced environment, providing the best quality service to customers to ensure each event ran smoothly and was thoroughly enjoyed by guests.

I greeted patients coming in for COVID-19 vaccinations, administered their vaccine passports and assisted with any queries they may have had. I also telephoned patients to book future vaccine appointments. This job has trained me to work well under pressure and communicate with a wide range of people, gaining important customer service skills. I have received lots of positive feedback from patients when working with them.

I helped first year students settle into university, by running weekly sessions where I gave them advice, answered their questions and provided them with resources. This included running workshops covering essay writing and revision techniques and reading over essays and providing feedback.