Director Of Customer Experience
Current
Dec 2021 - Present
AeroLeads people directory · profile
Cat Stephen Email & Phone Number
Director of Customer Experience
at
VIQ Solutions
LinkedIn matched
✓ Verified Jul 2026
3 data sources
Profile completeness 86%
Current company
Role
Director of Customer Experience
Location
Perth, Western Australia, Australia
Company size
Who is Cat Stephen? Overview
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Quick answer
Cat Stephen is listed as Director of Customer Experience at VIQ Solutions, a with 94 employees, based in Perth, Western Australia, Australia. AeroLeads shows a matched LinkedIn profile for Cat Stephen.
Cat Stephen previously worked as APAC Sales Director at Viq Solutions and Client Relationship Manager at Dataworxs Systems Limited. Cat Stephen holds Bachelor Of Arts (Ba), Education from Edith Cowan University.
Company email context
Email format at VIQ Solutions
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VIQ Solutions
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Profile bio
About Cat Stephen
Hello! Let me introduce myself…Right now I'm loving my business to business career.I am an experienced and accomplished business development professional. My experience is diverse: encompassing insurance, telecommunications and government sector work. Right now I'm with an organisation which dabbles in all of these, providing the technology and expertise to drive productivity and security outcomes.I have been fortunate to work with some iconic Australian brands and privileged to grow their business. Right now I'm working with a company in rapid growth phase and it's very exciting to be a part of that.Currently, I've been seconded into a project management role with all of the challenges, learnings and rewards which that brings. And my inner nerd is loving the technical challenge of staying updated with all of the developments in the industry, which is fast-paced to say the least.
Current workplace
Cat Stephen's current company
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Viq Solutions
7 roles
Cat Stephen work experience
A career timeline built from the work history available for this profile.
Apac Sales Director
Jan 2020 - Jan 2022
Client Relationship Manager
Dataworxs is the leader in the dictation solution marketplace in the eastern states of Australia with a longstanding history of supplying renowned dictation equipment along with associated transcription workflow software and also voice recognition technologies to valued medical and legalcustomers.I'm based in their Perth CBD office, driving an increase in revenue in Western Australia.I generate leads, prepare written proposals, provide demonstrations and close both software and hardware based sales. We primarily look after legal and medical professionals however many business sectors would benefit from incorporating our technologies into their workflow to increase efficiency.I'm very fortunate to be joining this company at a time when it is experiencing significant growth. This is a great opportunity to drive sales via creating excellent relationships with my clients - and it doesn't hurt that I love the technology we provide as well!
Feb 2016 - Jan 2020
Retail Store Manager
Optus
Delivered immediate improvements in customer advocacy scores in all stores where I was placed.Increased performance to target against sales focus area KPIs.Reduced risk and leakage by adhering to procedures and reviewing same for improvement opportunities.
Oct 2013 - Oct 2015
Customer Service Team Manager
Delivered improved customer and people outcomes through coaching, training and recruiting.Planned and delivered continuously improved quarterly business outcomes.Contributed innovative ideas that benefited many areas of the organisation.
Jun 2007 - May 2013
Customer Support Team Manager
Carphone Warehouse
Manage staffing matters relating to performance management, workplace behaviour, ethics and accountability and other employment matters.Work with Operations team to ensure that having our customers’ call answered in a timely manner is a priority.
Aug 2004 - Jan 2007
Customer Service Officer
Centrelink
Interviewed and assisted customers with completing claim forms including gathering documentation. Processed completed claim forms and updated customer records as required.Liaised with multiple government and community sector agencies to ensure customer welfare.
Feb 1996 - Jun 2004
Team & coworkers
Colleagues at VIQ Solutions
Other employees you can reach at viqsolutions.com. View company contacts for 94 employees →
YR
Yuliia Roth
Colleague at Viq SolutionsShelley, Western Australia, Australia
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NJ
Nichole John T.
Colleague at Viq SolutionsNorthern Mindanao, Philippines
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AA
Ahmad Abou-King
Colleague at Viq SolutionsSydney, New South Wales, Australia
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KM
Keeley Mercado
Colleague at Viq SolutionsFlorence, Arizona, United States
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CF
Catherine Forrest
Colleague at Viq SolutionsAdelaide, South Australia, Australia
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AY
Ashur Yousif
Colleague at Viq SolutionsGreater Sydney Area, Australia
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CW
Cole Watt
Colleague at Viq SolutionsAustralia
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VM
Vicki M.
Colleague at Viq SolutionsThe Entrance, New South Wales, Australia
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EC
Estefania Cedillo Lopez
Colleague at Viq SolutionsZapopan, Jalisco, Mexico
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AY
Ashur Yousif
Colleague at Viq SolutionsBossley Park, New South Wales, Australia
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Yuliia Roth
Colleague at Viq SolutionsShelley, Western Australia, Australia
View →
NJ
Nichole John T.
Colleague at Viq SolutionsNorthern Mindanao, Philippines
View →
AA
Ahmad Abou-King
Colleague at Viq SolutionsSydney, New South Wales, Australia
View →
KM
Keeley Mercado
Colleague at Viq SolutionsFlorence, Arizona, United States
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CF
Catherine Forrest
Colleague at Viq SolutionsAdelaide, South Australia, Australia
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AY
Ashur Yousif
Colleague at Viq SolutionsGreater Sydney Area, Australia
View →
CW
Cole Watt
Colleague at Viq SolutionsAustralia
View →
VM
Vicki M.
Colleague at Viq SolutionsThe Entrance, New South Wales, Australia
View →
EC
Estefania Cedillo Lopez
Colleague at Viq SolutionsZapopan, Jalisco, Mexico
View →
AY
Ashur Yousif
Colleague at Viq SolutionsBossley Park, New South Wales, Australia
View →
2 education records
Cat Stephen education
Bachelor Of Arts (Ba), Education
High School Certificate, Year 12
St Mary'S Anglican Girls' School
FAQ
Frequently asked questions about Cat Stephen
Quick answers generated from the profile data available on this page.
What company does Cat Stephen work for?
Cat Stephen works for VIQ Solutions.
What is Cat Stephen's role at VIQ Solutions?
Cat Stephen is listed as Director of Customer Experience at VIQ Solutions.
Where is Cat Stephen based?
Cat Stephen is based in Perth, Western Australia, Australia while working with VIQ Solutions.
What companies has Cat Stephen worked for?
Cat Stephen has worked for Viq Solutions, Dataworxs Systems Limited, Optus, Iag, and Carphone Warehouse.
Who are Cat Stephen's colleagues at VIQ Solutions?
Cat Stephen's colleagues at VIQ Solutions include Yuliia Roth, Nichole John T., Ahmad Abou-King, Keeley Mercado, and Catherine Forrest.
How can I contact Cat Stephen?
You can use AeroLeads to view verified contact signals for Cat Stephen at VIQ Solutions, including work email, phone, and LinkedIn data when available.
What schools did Cat Stephen attend?
Cat Stephen holds Bachelor Of Arts (Ba), Education from Edith Cowan University.
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