Cat Stephen
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Cat Stephen Email & Phone Number

Director of Customer Experience at VIQ Solutions
Location: Perth, Western Australia, Australia 7 work roles 2 schools
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Current company
VIQ Solutions
Role
Director of Customer Experience
Location
Perth, Western Australia, Australia
Company size
94 employees

Who is Cat Stephen? Overview

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Quick answer

Cat Stephen is listed as Director of Customer Experience at VIQ Solutions, a company with 94 employees, based in Perth, Western Australia, Australia. AeroLeads shows a matched LinkedIn profile for Cat Stephen.

Cat Stephen previously worked as APAC Sales Director at Viq Solutions and Client Relationship Manager at Dataworxs Systems Limited. Cat Stephen holds Bachelor Of Arts (Ba), Education from Edith Cowan University.

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VIQ Solutions

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Profile bio

About Cat Stephen

Hello! Let me introduce myself…Right now I'm loving my business to business career.I am an experienced and accomplished business development professional. My experience is diverse: encompassing insurance, telecommunications and government sector work. Right now I'm with an organisation which dabbles in all of these, providing the technology and expertise to drive productivity and security outcomes.I have been fortunate to work with some iconic Australian brands and privileged to grow their business. Right now I'm working with a company in rapid growth phase and it's very exciting to be a part of that.Currently, I've been seconded into a project management role with all of the challenges, learnings and rewards which that brings. And my inner nerd is loving the technical challenge of staying updated with all of the developments in the industry, which is fast-paced to say the least.

Current workplace

Cat Stephen's current company

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VIQ Solutions
Viq Solutions
Director of Customer Experience
mississauga, ontario, canada
Website
viqsolutions.com
Employees
94
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7 roles

Cat Stephen work experience

A career timeline built from the work history available for this profile.

Director Of Customer Experience

Current
Viq Solutions

Perth, Western Australia, Australia

Dec 2021 - Present

Client Relationship Manager

Dataworxs Systems Limited

Perth, Australia

Dataworxs is the leader in the dictation solution marketplace in the eastern states of Australia with a longstanding history of supplying renowned dictation equipment along with associated transcription workflow software and also voice recognition technologies to valued medical and legalcustomers.I'm based in their Perth CBD office, driving an increase in.

Feb 2016 - Jan 2020

Retail Store Manager

Optus

Murray St Mall; Claremont; Success

Delivered immediate improvements in customer advocacy scores in all stores where I was placed.Increased performance to target against sales focus area KPIs.Reduced risk and leakage by adhering to procedures and reviewing same for improvement opportunities.

Oct 2013 - Oct 2015

Customer Service Team Manager

Iag

West Perth

Delivered improved customer and people outcomes through coaching, training and recruiting.Planned and delivered continuously improved quarterly business outcomes.Contributed innovative ideas that benefited many areas of the organisation.

Jun 2007 - May 2013

Customer Support Team Manager

Carphone Warehouse

Manage staffing matters relating to performance management, workplace behaviour, ethics and accountability and other employment matters.Work with Operations team to ensure that having our customers’ call answered in a timely manner is a priority.

Aug 2004 - Jan 2007

Customer Service Officer

Centrelink

Interviewed and assisted customers with completing claim forms including gathering documentation. Processed completed claim forms and updated customer records as required.Liaised with multiple government and community sector agencies to ensure customer welfare.

Feb 1996 - Jun 2004
Team & coworkers

Colleagues at VIQ Solutions

Other employees you can reach at viqsolutions.com. View company contacts for 94 employees →

ZC Zach Carter Zach Carter Colleague at Viq Solutions Greater Sydney Area, Australia View → JS Julie Sponaugle Julie Sponaugle Colleague at Viq Solutions Franklin, Ohio, United States, United States View → SM Shane Mirkovich Shane Mirkovich Colleague at Viq Solutions Phoenix, Arizona, United States, United States View → RH Ridi Heslin Ridi Heslin Colleague at Viq Solutions North Parramatta, New South Wales, Australia, Australia View → JK Jodie King Jodie King Colleague at Viq Solutions Queensland, Australia, Australia View → BA Baker Angela Baker Angela Colleague at Viq Solutions Salt Lake City, Utah, United States, United States View → RG Rachael Grow Rachael Grow Colleague at Viq Solutions Washington DC-Baltimore Area, United States View → DG Deborah Griffin Deborah Griffin Colleague at Viq Solutions Carrollton, Georgia, United States, United States View → DW Donna Wheeler Donna Wheeler Colleague at Viq Solutions Mount Cotton, Queensland, Australia, Australia View → PT Pratavee Tailor Pratavee Tailor Colleague at Viq Solutions Kellyville, New South Wales, Australia, Australia View →
2 education records

Cat Stephen education

High School Certificate, Year 12

St Mary'S Anglican Girls' School

Literature, French, Physics, Chemistry, Theatre Arts

FAQ

Frequently asked questions about Cat Stephen

Quick answers generated from the profile data available on this page.

What company does Cat Stephen work for?

Cat Stephen works for VIQ Solutions.

What is Cat Stephen's role at VIQ Solutions?

Cat Stephen is listed as Director of Customer Experience at VIQ Solutions.

Where is Cat Stephen based?

Cat Stephen is based in Perth, Western Australia, Australia while working with VIQ Solutions.

What companies has Cat Stephen worked for?

Cat Stephen has worked for Viq Solutions, Dataworxs Systems Limited, Optus, Iag, and Carphone Warehouse.

Who are Cat Stephen's colleagues at VIQ Solutions?

Cat Stephen's colleagues at VIQ Solutions include Zach Carter, Julie Sponaugle, Shane Mirkovich, Ridi Heslin, and Jodie King.

How can I contact Cat Stephen?

You can use AeroLeads to view verified contact signals for Cat Stephen at VIQ Solutions, including work email, phone, and LinkedIn data when available.

What schools did Cat Stephen attend?

Cat Stephen holds Bachelor Of Arts (Ba), Education from Edith Cowan University.

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