Catherine Tung

Catherine Tung Email and Phone Number

Integration Engineer @ Bitwarden
Boston, MA, US
Catherine Tung's Location
Greater Boston, United States
Catherine Tung's Contact Details

Catherine Tung work email

Catherine Tung personal email

About Catherine Tung

With over seven years of tech industry experience in various roles and industries globally between Asia, Europe, and the US, I am a versatile and adaptable professional who thrives in dynamic and collaborative environments. My core competencies include software technologies, technical implementation, business development, and sales operations.At Paperless Parts, I used my technical skills and manufacturing industry expertise to help job shops streamline and automate their quoting process, leveraging innovative software solutions and integrations. I worked with machinists and estimators to configure and consult on the quoting process, using data from 3D geometric CAD features and writing Python code to automate calculations. I also created and managed integrations between software and job shops' enterprise resource planning (ERP) softwares, using a Python SDK, Docker, Jenkins, AWS Elastic Container Registry (ECR), and API endpoints to read/write to SQL databases. I am passionate about delivering value and satisfaction to customers, and I enjoyed working with a talented team that shares the same vision and values in the manufacturing industry.Prior to technical implementation, I was a Global Business Development Manager at balena. Balena is a cloud software platform that enables developers to deploy and manage IoT applications at scale. In this role, I managed a hardware product launch (EtcherPro) globally, and ongoing customer support and communication. I assisted with supply chain planning, logistics, country specific certifications, sourcing components, and manufacturing for production and assembly line. Before this role, I was a Team Coordinator at the London office, where I coordinated global shipping and logistics for hardware projects, manufacturing components, hardware setups in office, and team gatherings/meet-ups. I am well-versed with the challenges and helpful strategies in operating a remote, global, geographically diverse software company. In addition to operations, I also handled sales operations and pre-sales data analysis, and came up with the conception of the hack project Inkyshot, an open source developed IoT e-paper display, which received over 110 stars on GitHub.Through these experiences, I developed and honed my skills in Linux, Python, SQL, as well as my ability to work fluently across cultures, languages, and time zones.

Catherine Tung's Current Company Details
Bitwarden

Bitwarden

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Integration Engineer
Boston, MA, US
Catherine Tung Work Experience Details
  • Bitwarden
    Integration Engineer
    Bitwarden
    Boston, Ma, Us
  • Paperless Parts
    Technical Implementation Specialist
    Paperless Parts Aug 2022 - Jun 2023
    Boston, Massachusetts, United States
    + Configure and consult with machinists and job shop estimators to identify and set up automation in the quoting process, using 3D geometric CAD features and Python code+ Create and manage integrations between software and job shops' enterprise resource planning (ERP) softwares using Python SDK, Docker, Jenkins, AWS Elastic Container Registry (ECR), and API endpoints to read/write to SQL databases. Some ERPs - JobBOSS legacy, ECI/JobBOSS^2, Epicor, ProShop, Globalshop, Mietrak, InforVisual. + Technical support rotation for platform customers+ Attend and hold meetings on-site at job shop location for training and further technical consultation
  • Balena
    Global Business Development Manager
    Balena Nov 2020 - Dec 2021
    London, England, United Kingdom
    + Managed hardware product launch (EtcherPro) and ongoing customer sales/communication+ Assisted with supply chain planning, logistics, sourcing components, and manufacturing for production/assembly line
  • Balena
    Team Coordinator - London
    Balena Aug 2019 - Nov 2020
    London, United Kingdom
    + Remote team coordination - supply chain, shipping and logistics for hardware projects; manufacturing components; hardware set-ups in office+ Sales operations and pre-sales data analysis+ Office management, inventory management, hardware setup+ Hack project: OpenSource IoT epaper display (Python), 110+ stars on GitHub https://github.com/balenalabs/inkyshot
  • Big Easy Restaurants
    Server
    Big Easy Restaurants Jan 2019 - Sep 2019
    London, United Kingdom
    + Customer service and consistent sales performance as a server in popular American restaurant in Covent Garden, London+ Handle duties with other servers for covering restaurant operations+ Train new servers when requested by managers
  • Taipei American School
    Head Coach Girls Badminton
    Taipei American School Jan 2017 - Oct 2018
    Taipei City, Taiwan
    + Coach, train, and prepare varsity girls badminton team for competition+ Travel abroad to compete with other teams from international schools across Southeast Asia+ Focus on badminton-specific conditioning and mental training
  • Davinci Labs Hong Kong Ltd
    Sales Director
    Davinci Labs Hong Kong Ltd Aug 2016 - Feb 2017
    Taipei City, Taiwan
    + Lead sales team in educational Robotics coding company, running three branches of labs in Taipei+ Handle customer database through implementing CRM system (Leadsquared), lead generation and management, running campaigns at different stages of customer journey+ Work with retail store in compliance with Foxconn’s tech mall, Syntrend, for one of our labs+ Budgeting and forecasting analysis for sales each week for bootcamp trials+ Present company and sales insights to investors, VCs, and JV partners; attend meetings with international business development opportunities to open program abroad, including in Singapore, Germany, Hong Kong, & China+ Present sales presentation to customers and talk to clients regularly to renew sales
  • Azt Pos
    Sales And Marketing Specialist
    Azt Pos Jan 2015 - Jul 2015
    Tustin
    + POS hardware OEM/B2B/software bundle sales+ Outbound sales cold calls to existing clients, newly generated leads, database searches+ Marketing campaigns and lead generation and prospecting; handle customer databases through email marketing software (Mailchimp), CRM (Salesforce), and postal service+ Handle sales operations to prepare for packaging and shipping (Fishbowl)+ Plan, manage, attend, and follow up for trade show exhibitions
  • Claremont Mckenna College
    Research Assistant
    Claremont Mckenna College Jan 2013 - May 2014
    Claremont, Ca
    + Serve department administrational needs - scan, convert, organize research files for review+ Do research for archive retrievals on articles to support department research
  • Lili Bar, Gallery, And Restaurant
    Bartender And Server
    Lili Bar, Gallery, And Restaurant May 2010 - Dec 2012
    Taipei, Taiwan
    + Opened and closed restaurant, seated guests, took orders, packed and ran food+ Opened and closed bar, mixed and created drinks, took orders, managed bar operations+ Tended to the art gallery of artist Patrick Lee on the second floor+ Prepared and catered to special events (exhibitions, corporate events, sports seasons, celebrations, etc.) with the use of our gallery space, managed operations of special events
  • Starbucks
    Intern, Customer Service And Operations Department
    Starbucks Jun 2009 - Jul 2009
    Taipei, Taiwan
    + Review and compile all customer feedback databases/files from 2008-2009 for statistical review+ Produce economic benchmark report for implementing delivery model+ Interview and report on all management staff role and duties+ Complete all standard Starbucks employee training – customer service, coffee, and training to create Starbucks signature drinks+ Complete corporate training courses in high standard customer service+ Attend trade shows, road shows, and leadership conferences attended by all regional managers in Taiwan

Catherine Tung Skills

Public Speaking Social Media Content Marketing Economics Online Marketing Marketing Copywriting Online Advertising Social Media Marketing Spanish Email Marketing Software Project Management Customer Relationship Management Editing Sales Operations Sales Management Sales Process International Business Product Marketing Sales Presentations Presentations Storytelling Executive Management Management Customer Service Impact Strategy Core Vision Work Storymarketing Target Audience Ideal Client Interview Digital Copywriting Brand Activation Facebook Marketing

Catherine Tung Education Details

Frequently Asked Questions about Catherine Tung

What company does Catherine Tung work for?

Catherine Tung works for Bitwarden

What is Catherine Tung's role at the current company?

Catherine Tung's current role is Integration Engineer.

What is Catherine Tung's email address?

Catherine Tung's email address is az****@****ail.com

What schools did Catherine Tung attend?

Catherine Tung attended Claremont Mckenna College, General Assembly, Oberlin College, Università Cattolica Del Sacro Cuore.

What skills is Catherine Tung known for?

Catherine Tung has skills like Public Speaking, Social Media, Content Marketing, Economics, Online Marketing, Marketing, Copywriting, Online Advertising, Social Media Marketing, Spanish, Email Marketing Software, Project Management.

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