Catherine Tung Email & Phone Number

Boston, Ma, Us

Boston, Massachusetts, United States

+ Configure and consult with machinists and job shop estimators to identify and set up automation in the quoting process, using 3D geometric CAD features and Python code+ Create and manage integrations between software and job shops' enterprise resource planning (ERP) softwares using Python SDK, Docker, Jenkins, AWS Elastic Container Registry (ECR), and API endpoints to read/write to SQL databases. Some ERPs - JobBOSS legacy, ECI/JobBOSS^2, Epicor, ProShop, Globalshop, Mietrak, InforVisual. + Technical support rotation for platform customers+ Attend and hold meetings on-site at job shop location for training and further technical consultation

London, England, United Kingdom

+ Managed hardware product launch (EtcherPro) and ongoing customer sales/communication+ Assisted with supply chain planning, logistics, sourcing components, and manufacturing for production/assembly line

London, United Kingdom

+ Remote team coordination - supply chain, shipping and logistics for hardware projects; manufacturing components; hardware set-ups in office+ Sales operations and pre-sales data analysis+ Office management, inventory management, hardware setup+ Hack project: OpenSource IoT epaper display (Python), 110+ stars on GitHub https://github.com/balenalabs/inkyshot

London, United Kingdom

+ Customer service and consistent sales performance as a server in popular American restaurant in Covent Garden, London+ Handle duties with other servers for covering restaurant operations+ Train new servers when requested by managers

Taipei City, Taiwan

+ Coach, train, and prepare varsity girls badminton team for competition+ Travel abroad to compete with other teams from international schools across Southeast Asia+ Focus on badminton-specific conditioning and mental training

Taipei City, Taiwan

+ Lead sales team in educational Robotics coding company, running three branches of labs in Taipei+ Handle customer database through implementing CRM system (Leadsquared), lead generation and management, running campaigns at different stages of customer journey+ Work with retail store in compliance with Foxconn’s tech mall, Syntrend, for one of our labs+ Budgeting and forecasting analysis for sales each week for bootcamp trials+ Present company and sales insights to investors, VCs, and JV partners; attend meetings with international business development opportunities to open program abroad, including in Singapore, Germany, Hong Kong, & China+ Present sales presentation to customers and talk to clients regularly to renew sales

Tustin

+ POS hardware OEM/B2B/software bundle sales+ Outbound sales cold calls to existing clients, newly generated leads, database searches+ Marketing campaigns and lead generation and prospecting; handle customer databases through email marketing software (Mailchimp), CRM (Salesforce), and postal service+ Handle sales operations to prepare for packaging and shipping (Fishbowl)+ Plan, manage, attend, and follow up for trade show exhibitions

Claremont, Ca

+ Serve department administrational needs - scan, convert, organize research files for review+ Do research for archive retrievals on articles to support department research

Taipei, Taiwan

+ Opened and closed restaurant, seated guests, took orders, packed and ran food+ Opened and closed bar, mixed and created drinks, took orders, managed bar operations+ Tended to the art gallery of artist Patrick Lee on the second floor+ Prepared and catered to special events (exhibitions, corporate events, sports seasons, celebrations, etc.) with the use of our gallery space, managed operations of special events

Taipei, Taiwan

+ Review and compile all customer feedback databases/files from 2008-2009 for statistical review+ Produce economic benchmark report for implementing delivery model+ Interview and report on all management staff role and duties+ Complete all standard Starbucks employee training – customer service, coffee, and training to create Starbucks signature drinks+ Complete corporate training courses in high standard customer service+ Attend trade shows, road shows, and leadership conferences attended by all regional managers in Taiwan

Bachelor'S Degree, Philosophy, Politics, Economics (Ppe)

Activities and Societies: TEDxClaremont Colleges Organizational Committee, Joint Music Choir of the Claremont Colleges, Private Voice.

Education record

Full-stack software engineering immersive student in an intensive, twelve-week, 450+ hour program focused on product development.

Literature, Cinema Studies, Music (Classical And Jazz)

Activities and Societies: Asian American Alliance

Filosofia E Letteratura

Study Abroad programme, studies in EU Political Economy