My role at Liberty Global has been diverse and challenging, just the way I like it! As a strategic thinker, I developed structure and processes and led the organization in all elements of event coordination and management and corporate travel. My customers included employees, members and corporate leadership and I was their problem solver and guide for all-things travel and event centered.⯌ Developed, executed and adapted new supplier management, corporate travel and event management strategy, policy and infrastructure, creating capacity for growth and ongoing cost savings.⯌ Resolved issues as the Point of Contact (POC) and escalation point for all customer problems, resulting in root cause solutions and customer satisfaction.⯌ Maintained travel integrity and assured a total cost of ownership perspective for international and global spend, managing the travel spend category with accuracy and constant monitoring.⯌ Influenced executive support for significant pivot in regional travel strategy and executed the change, establishing robust collaboration across the Americas Regions companies.⯌ Optimized sourcing solutions and led RFP process management, developing and implementing new strategies transforming vendor relations and supplier selection.⯌ Ensured exceptional service and high quality administrative support in coordinating and managing executive meetings and events.⯌ Coached and trained team and new employees in cost minimization, travel policy, traveler profiles and the booking tool.⯌ Identified process improvement opportunities and implemented best practices, facilitating weekly calibration meetings with global entities.⯌ Gained executive buy-in for new hotel selection process, decreasing travel spend costs.⯌ Steered travel decisions and banked 2 million Business Points for the company, maximizing spend.⯌ Initiated meeting with global stakeholders and created cost controls and accountability, centralizing travel practices.