Cayley S. Email & Phone Number

San Francisco, Ca, Us

Minneapolis, Mn, Us

Minneapolis, Mn, Us

Brooklyn, New York, Us

Brooklyn, New York, Us

Castle is a consumer security platform which automates the workflows your security, engineering, data science and support teams do manually - drastically simplifying the process of flagging and recovering compromised user accounts. We bring the total cost of a credential attack to as close to zero as possible.⠀

Redwood City, Ca, Us

Anomali delivers earlier detection and identification of adversaries in your organizations' network by making it possible to correlate tens of millions of threat indicators against your real-time network activity logs and up to a year or more of forensic log data. Anomali’s approach enables detection at every point along the kill chain, making it possible to mitigate threats before material damage to your organization has occurred.

Chicago, Il, Us

Consistently showed improvement through each month. Continuously hit personal goals and exceeded store expectations for performance output based on experience

Helped implement a schedule to reach out to customers who purchased and set up appointments to bring clients back in. Offered to do test drives and vehicle demonstrations to potential clients to show case the product and what it has to offer, and how different it is than the competition. Assisted with sales people closing deals by selling the product to the customer through knowledge and showing true value. > Preformed a presentation on electric/hybrid vehicles with NewHaus Alliance > Worked the Black Tie event at the Auto Show (2017) >Helped host a Ride and Drive event (5/5/2017)>Consistently building positive customer relationships and experience

> Started as a service aisle porter – greeted customers, kept aisle clear by pulling cars around the lot and parking them in any weather condition, escorted customers to appropriate advisor and helped transfer customers belongings to loaner vehicles > Worked under Loaner Coordinator Manager – assisted in assigning customers to service loaners, kept track of inventories, checked each vehicle for damage before and after being loaned out, kept meticulous records of each vehicle and customer > Maintained positive energy while working front desk – answered phone calls and greeted each customer warmly as they entered through front doors, directed them to either sales or service, provided coffee, water, or tea to each customer and made them welcome >Promoted to Product Specialist – also known as BMW Genius, was sent to training in Greenville, South Carolina for intense product training for BMW, was top of the class at the end of training> Preforming needs assessments for prospective or returning customers – to determine the specific customer requirement and method to resolve or educate them to provide full customer satisfaction> Ensuring customers understand all of the features on their new BMW's – training customers in the technical operations of the options purchased with their vehicles>Providing great customer service and establishing lasting relationships – follow up phone calls, scheduling second deliveries, going to customers houses or meeting them at work

My responsibilities were to ensure customer satisfaction, help calm angry customers and get them to the right person so we could fix the situation. I also meticulously cleaned customer vehicles, washed and hand dried so attention to detail was a daily skill. I drove customers home because we offered a courtesy shuttle service. I also preformed Dealer Trades, which is where I drive a brand new car from one dealership, take it to another and swap for one of their brand new cars, then drove it back, I answered phone calls and located vehicles on the lot based off of a stock number. I also filed customer records so they could be pulled at any time due to being in the correct specified location.