Carlos Ballock Email & Phone Number

São Paulo Area

Oracle Service Cloud (OSvC) and Oracle Digital Assistant (ODA/chatbot) Cloud Solution Engineer.Technologies & tools: Javascript, HTML, CSS, Rest APIs, Postman, Jira, Visual Studio Code.Companies served:- Vivo;- NuBank;- Herval;- Yduqs;- Simpress;- Entel;

São Paulo Area, Brazil

Oracle Service Cloud (OSvC) and Oracle Digital Assistant (ODA/chatbot) Cloud Solution Engineer.Technologies & tools: Java, Scala, PHP, Node.js, Javascript, HTML, CSS, Rest APIs, XML, Postman, Databricks, Jira, JUnit, Visual Studio Code.Companies served:- Vivo;- TIM;- GM;- Via;- NuBank;- Herval;- Yduqs;

Startup focused in developing a mobile platform for geo-referenced micro-apps.Technologies & tools: React Native/React, Ionic Framework, Javascript, HTML, CSS, Firebase, Rest APIs.

São Paulo Area, Brazil

As a Product Manager, working in close collaboration with the company’s founder and director, I was responsible for the following tasks:- Managing changes in the company's product suite;- Identifying synergies between customer demands and strategic product roadmap;- Ensuring product integrity when incorporating new features;- Understanding customer needs.

São Paulo Area, Brazil

After returning to Brazil, was appointed Technical Account Manager, holding the following responsibilities:- Managing customer relationships;- Understanding customer operations to anticipate business opportunities;- Understanding customer needs;- Discussing customer needs with the Engineering team and proposing solutions to meet such needs;- Providing.

Chile, Colombia, Argentina, And Peru

During the SGI software deployment in Natura South America (Chile, Colombia, Argentina, and Peru), was appointed Deployment Manager for the project. Main responsibilities included:- Developing the entire deployment plan;- Deployment risk management;- Monitoring of deployment activities;- Gap identification and functional specification of the identified.

São Paulo Area, Brazil

Joined Gera to plan the SGI software deployment in Natura South America (Chile, Colombia, Argentina, and Peru). Main responsibilities included:- Preparing and monitoring schedules;- Preparing status reports;- Understanding of customers' needs;- Discussing customers' needs with the Engineering team and proposing solutions for meeting such needs;- Risk.

São Paulo Area, Brazil

As a Software Architect, held the following tasks:- Architectural and technical design;- Development of software components and architectural mechanisms (J2EE);- Understanding customer needs;- Managing technical activities;- Providing technical support to the Consulting team;- Investigating and correcting production problems (N3 support);Technologies &.

São Paulo Area, Brazil

Joined Accenture as a result of Natura’s IT outsourcing process. Main responsibilities included:- Functional leadership (service maintain) for Natura's order entry system (CAPTA);- Understanding key users needs;- Preparing of functional documents;- Test plan development;- Functional testing;- Participating in change management meetings (GMUD);- Monitoring.

São Paulo Area, Brazil

As a Project Manager at Natura’s IT area, held the following responsibilities:- Preparing and monitoring schedules;- Managing providers;- Preparing status reports;- Risk management;- Follow-up on various activities;- Understanding key users needs;- Preparing functional documents;- Test plan development;- Functional and integrated testing;- Participating in.

Brasília Area, Brazil

As a Development Coordinator, was responsible for:- Preparing and monitoring schedules;- Preparing status reports;- Follow-up activities;- Understanding key users needs;- Issues management;- KPI generation for the Development Team;- Overtime management;Company served:- Caixa Econômica Federal (CEF);

Brasília Area, Brazil

Joined DBA to help develop domestic technology for the Brazilian lottery system, in a project sponsored by the Brazilian state-controlled bank Caixa Econômica Federal (CEF). Main responsibilities included:- Technical design;- Design of data models;- Use cases development (J2EE);- Preparing test plans;- Unit and integrated testing;- Participation in.

Campinas Area, Brazil

As a Senior Software Engineer, was mainly responsible for:- Technical design;- Design of classes and data models;- Use cases development (J2EE);- Unit testing;- Participation in planning meetings;- Understanding of key users’ needs;Technologies & tools: Java, J2EE, JSP, Javascript, HTML, CSS, JDBC, JMS, Sybase, Oracle Databases, CMVC, XML, JUnit.

Campinas Area, Brazil

Joined Ci&T to assist in the development of Natura's e-Commerce system, one of the first e-Commerces in Brazil at the time. Main responsibilities included:- Technical design;- Design of data models;- Use cases development (J2EE);- Unit testing;Technologies & tools: Java, J2EE, JSP, Javascript, HTML, CSS, JDBC, JMS, Sybase, Oracle Databases, CMVC, XML.

São Paulo Area, Brazil

Was invited to take part in an internship program at Choose Technologies after participating in a course on Software Engineering held by the company. Main responsibilities included:- Graphical user interface (GUI) development (C++);- Unit testing;Companies served:- Cosipa Steel;- Usiminas Steel;

Campinas Area, Brazil

Participation as a developer in a research project at UNICAMP's (Campinas State University) Computing Institute. Main responsibilities included:- Technical design;- Class model design;- Software components development (J2SE);- Cryptographic algorithms development (symmetric/asymmetric cryptography and hashs);- Unit testing;- Performance testing.

Campinas Area, Brazil

Internship at Embrapa's National Center for Research in Computer Technology and Agriculture (CNPTIA). Main responsibilities included:- Statistical functions development (C++);- Unit testing;

Campinas Area, Brazil

Collaborator in UNICAMP's (Campinas State University) junior computing enterprise (CONPEC). Main activities included:- Creation of CONPEC's Software Quality Assurance Department (CONPEC was purportedly the first Brazilian junior computing enterprise to have a software quality assurance department);- Research on software quality models, specifically CMM, as.

Master Of Science (M.Sc.), Computer Science

Investigação da Dupla Função dos Restarts em Solvers CDCL para o Problema SAT

Bachelor Of Science (B.Sc.), Computer Science