Chris Beck, Mba Email & Phone Number

Dearborn, Mi, Us

Detroit Metropolitan Area

US territory: Michigan, Ohio, West Virginia, Kentucky, Indiana, Illinois, Wisconsin, Minnesota, Noth Dakota, and South Dakota,Canadian Territory: Ontario and Manitoba

Detroit, Michigan, United States

Territory Included: Eastern Michigan, Central Illinois, Western Wisconsin, Minnesota, Noth Dakota, South Dakota, Eastern Nebraska, and Iowa • Created, managed and executed business plan andcommunicated company vision and objectives tomotivate teams.• Supported management in developing and implementingpersonnel policies and procedures.• Completed special projects by using effective decisionmaking, critical thinking and time management skills.• Collected customer feedback and made process changesto exceed customer satisfaction goal

Detroit, Michigan, United States

• Improved customer satisfaction scores throughapplication of superior conflict resolution and problemsolvingskills.• Maintained primary relationship accountability forclients, overall servicing responsibility and clientsatisfaction to maximize profitability of client relationships.

Renton, Washington, United States

• Complied with safe operating practices and assessedoperational procedures against best practices.• Supervised Production work processes and adherence toproject schedule.• Provided general office administration, correspondence,filing and spreadsheet development.• Inspected • cleanliness of assembly areas• Interviewed, hired, and trained new workers.Assumed responsibility for personnel deployed to worksite.• Attended weekly meetings to discuss safety procedures,compliance issues and facility maintenance.

Renton, Washington, United States

•Identified and planned for resources needed toaccomplish production objectives.•Contributed to company growth by delivering qualitycustomer service to foster growth and retention.•Established position requirements, schedules andproduction team processes.

Renton, Washington

•Identified and planned for resources needed toaccomplish production objectives.•Contributed to company growth by delivering qualitycustomer service to foster growth and retention.•Established position requirements, schedules andproduction team processes.

Renton, Washington

•Ran a dedicated meeting with OEM warranty council to help with ongoing warranty issues •Warranty auditing as directed from Corporate •Modified, updated and processed existing policies.Carried out administrative tasks by communicating withclients, distributing mail and scanning documents.•Reviewed 750 claims per week and verified warrantycoverage information.• Processed and recorded new policies and claims.Generated, posted and attached information to claimfiles.•Identified control gaps in processes, procedures andsystems through in-depth research and assessment

Renton, Washington

• Verified accurate responses to questions and inquiries bymaintaining advanced product knowledge.• Delivered exceptional customer service to everycustomer by leveraging extensive knowledge of productsand services and creating welcoming, positiveexperiences.

Renton, Washington

• Prepared boxes, pallets and crates for outgoingshipments.• Received loads, checked merchandise and tagged withwarehouse IDs.• Inspected merchandise for damage and discrepancieswith documentation.• Documented inventory movements usinghandheld scanners.

Master Of Business Administration - Mba, Project Management

Bachelor Of Applied Science (Basc), Marketing And Entrepreneurship

Associate Of Business, Business, Management, Marketing, And Related Support Services

High School Diploma