Chris Beck, Mba

Chris Beck, Mba Email and Phone Number

Kenworth National Zero Emissions Vehicle Service Manager @ PACCAR
Dearborn, MI, US
Chris Beck, Mba's Location
Dearborn, Michigan, United States, United States
Chris Beck, Mba's Contact Details

Chris Beck, Mba work email

Chris Beck, Mba personal email

n/a

Chris Beck, Mba phone numbers

About Chris Beck, Mba

National Zero Emissions Vehicle Service Manager with over a decade of progressive leadership in the automotive realm. Expert in enhancing service operations and customer satisfaction through strategic planning and continuous improvement across North America. Committed to pioneering sustainable service solutions and driving business growth through innovative strategies and strong team collaborationDriving Uptime One Truck at a time!

Chris Beck, Mba's Current Company Details
PACCAR

Paccar

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Kenworth National Zero Emissions Vehicle Service Manager
Dearborn, MI, US
Website:
kenworth.com
Employees:
1485
Chris Beck, Mba Work Experience Details
  • Paccar
    Kenworth National Zero Emissions Vehicle Service Manager
    Paccar
    Dearborn, Mi, Us
  • Kenworth Truck Co.
    National Zero Emissions Vehicle Service Manager
    Kenworth Truck Co. Sep 2023 - Present
    Detroit Metropolitan Area
    US territory: Michigan, Ohio, West Virginia, Kentucky, Indiana, Illinois, Wisconsin, Minnesota, Noth Dakota, and South Dakota,Canadian Territory: Ontario and Manitoba
  • Peterbilt Motors Company
    Business Field Service Manager (Northern/Central Territory)
    Peterbilt Motors Company Oct 2021 - Sep 2023
    Detroit, Michigan, United States
    Territory Included: Eastern Michigan, Central Illinois, Western Wisconsin, Minnesota, Noth Dakota, South Dakota, Eastern Nebraska, and Iowa • Created, managed and executed business plan andcommunicated company vision and objectives tomotivate teams.• Supported management in developing and implementingpersonnel policies and procedures.• Completed special projects by using effective decisionmaking, critical thinking and time management skills.• Collected customer feedback and made process changesto exceed customer satisfaction goal
  • Peterbilt Motors Company
    District Field Service Manager (Great Lakes Region)
    Peterbilt Motors Company Aug 2021 - Oct 2021
    Detroit, Michigan, United States
    • Improved customer satisfaction scores throughapplication of superior conflict resolution and problemsolvingskills.• Maintained primary relationship accountability forclients, overall servicing responsibility and clientsatisfaction to maximize profitability of client relationships.
  • Kenworth Truck Co.
    Night Site Manager
    Kenworth Truck Co. Nov 2020 - Aug 2021
    Renton, Washington, United States
    • Complied with safe operating practices and assessedoperational procedures against best practices.• Supervised Production work processes and adherence toproject schedule.• Provided general office administration, correspondence,filing and spreadsheet development.• Inspected • cleanliness of assembly areas• Interviewed, hired, and trained new workers.Assumed responsibility for personnel deployed to worksite.• Attended weekly meetings to discuss safety procedures,compliance issues and facility maintenance.
  • Kenworth Truck Co.
    Assistant Production Manager Frame Floor
    Kenworth Truck Co. Mar 2020 - Nov 2020
    Renton, Washington, United States
    •Identified and planned for resources needed toaccomplish production objectives.•Contributed to company growth by delivering qualitycustomer service to foster growth and retention.•Established position requirements, schedules andproduction team processes.
  • Kenworth Truck Co.
    Assistant Production Manager Assembly 1
    Kenworth Truck Co. Jul 2019 - Mar 2020
    Renton, Washington
    •Identified and planned for resources needed toaccomplish production objectives.•Contributed to company growth by delivering qualitycustomer service to foster growth and retention.•Established position requirements, schedules andproduction team processes.
  • Kenworth Truck Co.
    Senior Warranty Specialist & Warranty Roundtable Lead
    Kenworth Truck Co. Aug 2016 - Jul 2019
    Renton, Washington
    •Ran a dedicated meeting with OEM warranty council to help with ongoing warranty issues •Warranty auditing as directed from Corporate •Modified, updated and processed existing policies.Carried out administrative tasks by communicating withclients, distributing mail and scanning documents.•Reviewed 750 claims per week and verified warrantycoverage information.• Processed and recorded new policies and claims.Generated, posted and attached information to claimfiles.•Identified control gaps in processes, procedures andsystems through in-depth research and assessment
  • Paccar Parts
    Paccar Customer Call Center/Emergency Breakdown Specialist
    Paccar Parts Jun 2014 - Aug 2016
    Renton, Washington
    • Verified accurate responses to questions and inquiries bymaintaining advanced product knowledge.• Delivered exceptional customer service to everycustomer by leveraging extensive knowledge of productsand services and creating welcoming, positiveexperiences.
  • Paccar Parts
    Distribution Associate
    Paccar Parts May 2012 - Jun 2014
    Renton, Washington
    • Prepared boxes, pallets and crates for outgoingshipments.• Received loads, checked merchandise and tagged withwarehouse IDs.• Inspected merchandise for damage and discrepancieswith documentation.• Documented inventory movements usinghandheld scanners.

Chris Beck, Mba Skills

Automotive Call Centers Continuous Improvement Inventory Management Inventory Control Warehousing Team Building Access Sales Operations Team Leadership Leadership Lean Manufacturing Sales Parts Microsoft Office Public Speaking Troubleshooting Process Improvement Customer Service Customer Satisfaction Retail Training Microsoft Excel Microsoft Word Management Customer Retention Customer Experience Customer Insight Customer Support Customer Engagement Customer Service Management Auditing Dealer Networks Dealer Relationships Account Management Supplier Negotiation Supplier Quality Legal Contract Review Supplier Relationship Management Supplier Recovery Microsoft Powerpoint Microsoft Outlook As400 Administration Marketing Transportation Time Management Negotiation Blueprint Reading Wiring Diagrams Order Fulfillment

Chris Beck, Mba Education Details

Frequently Asked Questions about Chris Beck, Mba

What company does Chris Beck, Mba work for?

Chris Beck, Mba works for Paccar

What is Chris Beck, Mba's role at the current company?

Chris Beck, Mba's current role is Kenworth National Zero Emissions Vehicle Service Manager.

What is Chris Beck, Mba's email address?

Chris Beck, Mba's email address is ch****@****car.com

What is Chris Beck, Mba's direct phone number?

Chris Beck, Mba's direct phone number is +120641*****

What schools did Chris Beck, Mba attend?

Chris Beck, Mba attended Northwest University, Green River College, Green River Community College, Kentwood High School.

What skills is Chris Beck, Mba known for?

Chris Beck, Mba has skills like Automotive, Call Centers, Continuous Improvement, Inventory Management, Inventory Control, Warehousing, Team Building, Access, Sales Operations, Team Leadership, Leadership, Lean Manufacturing.

Who are Chris Beck, Mba's colleagues?

Chris Beck, Mba's colleagues are Josh Carroll, Levi Gee, Nathan Sharma, James Ping, Araceli Umaña, Erin Erickson, Kyle Mosteller.

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