Benita J. Email & Phone Number

Calgary, AB, CA

Took some time to recharge, regroup, and refocus. Have been applying to positions, taking courses to upgrade skills, conducting informational interviews, completing renovation work, and supporting family members.Activities in progress: Professional Scrum Master Level II CertificationRPA Business Analyst Foundations course (Currently on Module 3 of.

Calgary, Alberta, Canada

• Provided business analysis documents and quality assurance testing for several projects under the Integrated Energy Value Chain (IEVC) group focused on digitization and automation
• Completed process flow and use case diagrams for a project on track to increase refinery production by 20% upon completion
• Conducted quality audits of contracted Business Analyst’s documents in order to manage expectations for completeness and sustainment
• Collected and compiled complex data mapping from various sources for two projects: pipeline node mapping (over 85,000 rows) and refinery material creation (over 15,000 rows) within six weeks, two weeks ahead of schedule
• Created a data reporting tool for overall visibility of application statuses under the Direct Manager's portfolio which resulted in a 20% improvement in team performance
• Documented business process modeling diagrams for data flow and use cases

While looking for work during this crazy time, I kept busy with courses such as:Higher Landing Grizzly Certification (January - May 2020)First Aid CPR & AED recertification (expires Feb 2024)Total Quality ManagementSix SigmaPower BI - introductory courseLearning Spanish - in progress

Calgary, Canada Area

• Collated and linked related JIRA cards for developers reducing issue turn-around by 20%
• Conducted interviews and information gathering sessions with a new client to elicit details in order to scope out an upcoming project
• Authored project documents and artifacts after business requirement gathering and elicitation
• Created and performed quality assurance, system integration, and user acceptance testing ensuring on-time, on-budget go-live for new Informatica connector implementations
• Exposure to Fintech and regulatory constraints in the banking industry
• Learned SQL and Data Warehouse principles while on ‘bench’ timePosition eliminated due to restructuring.

Took time to build skills, volunteer and search for the next opportunity.Courses taken: Intermediate ExcelIntroduction to SQL

Calgary, Canada Area

• Conducted data analysis in SAP to evaluate data integrity levels for a future project resulting in an additional discovery of CAD 4 million in immediate one-time savings
• Conducted a workflow analysis of the Supply Chain Master Data process, and made recommendations that reduced request process time by 40% once implemented
• Highlighted data issues related to accident prevention, project rework, contract leakage, vendor discount leveraging, and avoidance of regulatory fines resulting in a further USD 2 million yearly savings
• Created a searchable matrix resulting in increased efficiency of new vendor applications by 70%Position eliminated due to restructuring.

Calgary, Canada Area

• Supervised, mentored, and trained a small team maintaining over 250,000 accounts and created improvement initiatives as the department Business Process Lead
• Facilitated requirements gathering sessions, defined solutions, led team through UAT testing, and created documentation for super users.
• Designed a small system change to the marketing program which resulted in savings of over CAD 320,000/yr
• Influenced senior leadership to reorganize duties resulting in 20-30% more efficient day-to-day workflows and freeing staff to clean up the aging backlog
• Coordinated with the Finance team on a CAD 24 million initiative and ensured total privacy and fiduciary complianceReceived a Proactive Thinking Award for displaying critical thinking and driving innovative improvements

Calgary, Canada Area

• Contract completed.
• Cleaned and verified the top 80% of the Vendor account data input before an SAP implementation
• Identified duplicate vendor master accounts during clean up and verification stage of the project
• Discovered over CAD 150,000 payments incorrectly assigned and worked with the Finance team to correct the errors

Calgary, Alberta, Canada

• Responsible for data preparation activities for a major SAP implementation project.Contract completed.
• Managed data analysis, mapping, testing, and troubleshooting of over 15,000 lines of data resulting in a 99.99% accuracy rate before sanity checks before loading into SAP
• Worked with a team across 9 countries, and acted as liaison with several business levels including IT Developers, Business Analysts, and Super Users

Calgary, Canada Area

• Responsible for maintaining customer account requests/changes from 3 global regions with 1500 people, properly linking to other systems to avoid additional costs (e.g. demurrage, invoicing errors).
• Designed and implemented a logic-based web form resulting in increased data accuracy, reduced manual entry by 50% and lowered SLAs (Service Level Agreements) by approximately 66% from 15 to 3-5 days while remaining SOX.
• Ensured data integrity by implementing and managing data input standards
• Consistently passed (>98%) quarterly process audits for quality and regulatory compliance
• Conducted business requirement gathering, defined solutions, designed process mapping, and created user documents
• Presented information to large and small groups in order to accomplish a more cohesive work environmentPosition eliminated due to restructuring.Received “Chemicals Recognition Award” for outstanding work after 3 legacy.

Business Analysis Extension Certificate

Bachelor Of Management, Marketing