Senior Manager, Customer Success
Current
Jun 2024 - Present
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Courtney Bervik Email & Phone Number
Customer success leader | Delivering exceptional client satisfaction & retention rates | Building strong relationships to drive business growth
at
Azalea Health
1 work email found
@azaleahealth.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Customer success leader | Delivering exceptional client satisfaction & retention rates | Building strong relationships to drive business growth
Location
Philadelphia, Pennsylvania, United States
Company size
Who is Courtney Bervik? Overview
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Quick answer
Courtney Bervik is listed as Customer success leader | Delivering exceptional client satisfaction & retention rates | Building strong relationships to drive business growth at Azalea Health, a company with 200 employees, based in Philadelphia, Pennsylvania, United States. AeroLeads shows a work email signal at azaleahealth.com and a matched LinkedIn profile for Courtney Bervik.
Courtney Bervik previously worked as Senior Manager, Customer Success at Azalea Health and Manager, Customer Success at Azalea Health. Courtney Bervik holds Master'S Degree, Global Health & Social Justice from King'S College London.
Company email context
Email format at Azalea Health
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{first_initial}{last}@azaleahealth.com
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Profile bio
About Courtney Bervik
As a Manager of Customer Success at Azalea Health, I lead a team of CSMs who are responsible for ensuring the success and satisfaction of our enterprise clients in the hospital division. I am passionate about creating pathways to success, for our clients and my team. I enjoy building out processes and finding new ways to drive retention and expansion.
Listed skills include Proactive Monitoring, Public Speaking, Interdisciplinary Collaboration, Epic Systems, and 28 others.
Current workplace
Courtney Bervik's current company
Company context helps verify the profile and gives searchers a useful next step.
Azalea Health
9 roles
Courtney Bervik work experience
A career timeline built from the work history available for this profile.
Manager, Customer Success
- Manager over hospital division of CSMs- Responsible for driving ROI for current clients - Synthesize client feedback and collaborate with P&T teams to ensure company roadmap aligns with client needs- Collaborate with Account Management and Sales to identify cross-sell/upsell opportunities
Nov 2023 - Nov 2024
Customer Success Manager
- 2023 President's Club recipient - Enterprise CSM responsible for ensuring clients are successful- Collaborated with P&T to ensure product roadmap addressed client needs - improving NPS score by 40% and client referenceability by 30%
Jul 2022 - Nov 2023
Graduate Student (Remote)
MSc in Global Health & Social Justice. Dissertation focusing on the role media plays on adherence to public health guidelines.
Aug 2020 - Jul 2022
Perioperative Nurse
Perioperative nurse responsible for building rapport, proactive monitoring of patients, goal identification and successful outcomes.
Jan 2020 - Sep 2020
Registered Nurse Emergency Department
- Participated in interdisciplinary care of emergent patients in level 1 trauma and rural hospital settings in hospitals around the country (contracts include TN, MA, and CA).- Trained and mentored nursing students over a period of 4 months to ensure specific educational goals were defined and obtained.- Provided stabilizing care to 4-6 patients at a time.
May 2018 - Jan 2020
Emergency Room Rn
- Collaborated with hospital staff to ensure minimal wait times and provide excellent service to emergent patients and their support systems. - Assisted in implementing department flow that handled the majority of patient volumes, decreasing patient wait times and increasing satisfaction.- Provided stabilizing care to 4+ patients at a time, monitored for.
Jun 2016 - Jul 2018
Critical Care Rn
- Arranged interdisciplinary rounds to identify goals of care and define a pathway to achieve specified targets for 3+ patients/day. - Utilized evidence based practice to provide outstanding care to 3+ patients/day in a critical unit, leading to favorable outcomes.
Aug 2015 - Jun 2016
Crew Member
- Responsible for creating memorable customer experiences for patrons. - Trained new crew members over a 6-week period in the organization and standards of practice. - Managed storage and inventory to ensure adequate supply of items for customers.
Dec 2010 - May 2015
Team & coworkers
Colleagues at Azalea Health
Other employees you can reach at azaleahealth.com. View company contacts for 200 employees →
KS
Kelsey Stone
Colleague at Azalea Health
Valdosta, Georgia, United States, United States
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DA
Dena Anderson
Colleague at Azalea Health
Gastonia, North Carolina, United States, United States
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JG
Jacquelene Gainor
Colleague at Azalea Health
Irving, Texas, United States, United States
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KT
Kaushik T
Colleague at Azalea Health
Greater Chicago Area, United States
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YD
Yessenia Diaz,Cpb
Colleague at Azalea Health
Lakeland, Georgia, United States, United States
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KC
Kasey Casey
Colleague at Azalea Health
Valdosta, Georgia, United States, United States
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SE
Sarah Erickson
Colleague at Azalea Health
Erie, Colorado, United States, United States
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EP
Elena Preis
Colleague at Azalea Health
Atlanta Metropolitan Area, United States
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HV
Hector Valero
Colleague at Azalea Health
Miami, Florida, United States, United States
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SB
Shampa B.
Colleague at Azalea Health
United States, United States
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Kelsey Stone
Colleague at Azalea Health
Valdosta, Georgia, United States, United States
View →
DA
Dena Anderson
Colleague at Azalea Health
Gastonia, North Carolina, United States, United States
View →
JG
Jacquelene Gainor
Colleague at Azalea Health
Irving, Texas, United States, United States
View →
KT
Kaushik T
Colleague at Azalea Health
Greater Chicago Area, United States
View →
YD
Yessenia Diaz,Cpb
Colleague at Azalea Health
Lakeland, Georgia, United States, United States
View →
KC
Kasey Casey
Colleague at Azalea Health
Valdosta, Georgia, United States, United States
View →
SE
Sarah Erickson
Colleague at Azalea Health
Erie, Colorado, United States, United States
View →
EP
Elena Preis
Colleague at Azalea Health
Atlanta Metropolitan Area, United States
View →
HV
Hector Valero
Colleague at Azalea Health
Miami, Florida, United States, United States
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SB
Shampa B.
Colleague at Azalea Health
United States, United States
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2 education records
Courtney Bervik education
Master'S Degree, Global Health & Social Justice
Bachelor'S Degree, Registered Nursing/Registered Nurse
FAQ
Frequently asked questions about Courtney Bervik
Quick answers generated from the profile data available on this page.
What company does Courtney Bervik work for?
Courtney Bervik works for Azalea Health.
What is Courtney Bervik's role at Azalea Health?
Courtney Bervik is listed as Customer success leader | Delivering exceptional client satisfaction & retention rates | Building strong relationships to drive business growth at Azalea Health.
What is Courtney Bervik's email address?
AeroLeads has found 1 work email signal at @azaleahealth.com for Courtney Bervik at Azalea Health.
Where is Courtney Bervik based?
Courtney Bervik is based in Philadelphia, Pennsylvania, United States while working with Azalea Health.
What companies has Courtney Bervik worked for?
Courtney Bervik has worked for Azalea Health, King'S College London, Stanford Health Care, Maxim Healthcare Services, and Hca.
Who are Courtney Bervik's colleagues at Azalea Health?
Courtney Bervik's colleagues at Azalea Health include Kelsey Stone, Dena Anderson, Jacquelene Gainor, Kaushik T, and Yessenia Diaz,Cpb.
How can I contact Courtney Bervik?
You can use AeroLeads to view verified contact signals for Courtney Bervik at Azalea Health, including work email, phone, and LinkedIn data when available.
What schools did Courtney Bervik attend?
Courtney Bervik holds Master'S Degree, Global Health & Social Justice from King'S College London.
What skills is Courtney Bervik known for?
Courtney Bervik is listed with skills including Proactive Monitoring, Public Speaking, Interdisciplinary Collaboration, Epic Systems, Critical Care Nursing, Customer Success, Pediatric Nursing, and U.S. Health Insurance Portability And Accountability Act.
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