Cecil Holmes Email & Phone Number

Pleasant Hill, Ca

* Design, develop and test software enhancements and work products to conform to industry compliance requirements, including report customization to meet specific user requirements* Develop .NET transaction engine adapters to integrate with third-party Order Management platform APIs* Design, develop and implement SQL Server Reporting Services (SSRS) reports to measure employee metrics, and create budgeting tools for Management to improve business efficiency* Create, optimize, and maintain SQL stored procedures for complex business operations* Perform peer reviews of software enhancements to ensure code adheres to best practices* Perform day-to-day management of the IT architecture, and desktop Help-Desk support for multi-faceted client base* Diagnose and troubleshoot Help-Desk tickets related to software, business process, and connectivity problems* Monitor real estate valuation services transaction queue to ensure that the volumes of transactions are managed efficiently, resulting in improved customer satisfaction

Walnut Creek, Ca

* Developed an HTML color-coded request dashboard, 6 .NET Plugins, and 5 CRM Entity Form JavaScript libraries for the Library of Congress. Reduced the amount of the client’s custom code by 50% in favor of user configurable out-of-the-box functionality* Developed an estimated revenue calculator utilizing CRM calculated fields, roll-up fields and CRM Entity Form JavaScript for the Venetian of Las Vegas. Replacing the need for 3 additional CRM Entities* Partnered with project manager, consultants and product owner to approve business and technical requirements* Identified and document acceptance criteria to ensure the customizations perform according to specifications * Coached and mentored 3 interns and 3 junior developers through HTML, CSS, JavaScript and .NET coding standards* Developed custom .NET Plugins and HTML pages utilizing JavaScript and to accommodate CRM upgrades* Performed daily code check-in using Microsoft Team Foundation Server* Communicated status of ongoing project activities to IT and client management, and corrective actions for problem resolution* Provided post-deployment technical and customer service support to enhance customer knowledge and experience

San Rafael, Ca

* Performed manual testing and regression testing for CRM Salesforce applications* Partnered with off-shore development team to communicate requirements from Business Systems Analysts* Actively participated at stand-up meetings to discuss daily goals and associated impediments* Developed web-based wiki documentation to conduct knowledge transfer sessions for the Services and Support team* Enhanced and demonstrated Autodesk’s product Deal Registration, an Investment Recognition Program designed to reward Channel Partners for recruiting and closing new business

San Ramon, Ca

* Implemented user interface and backend functionality enhancements using HTML, JavaScript, ASP, and SQL Server. Provided operational support for the web-based Enterprise Integrating Reporting System (EIRS)* Authored and delivered a Powerpoint presentation at the All-Employees meeting to showcase EIRS enhancements, and promote safety in the workplace* Participated in job shadowing tasks and activities to expand my knowledge and experience in performing the software developer responsibilities

Bs, Computer Science

High School Diploma