Caitlin Maxwell Email & Phone Number

Tolono, Il, Us

Savoy, Illinois, United States

8/2024 - CurrentBusiness Office Coordinator at The Windsor of Savoy (Carle Health)4/2023 - 8/2024Housekeeping Supervisor at The Windsor of Savoy (Carle Health). 1/2020 - 4/2023Resident Services Supervisor at the Windsor of Savoy (Carle Health).Directly supervise and train the front desk assistants and drivers. Manage human resources tasks, including interviewing, hiring decisions, and payroll. Schedule and monitor staff hours according to budget. Manage the transportation fleet to ensure breakdowns and repairs are completed and preventative maintenance is scheduled. Monitor security panel and respond to emergencies for approximately 170 residents. Assist with leasing, billing, life enrichment, and dining services departments as needed on a regular basis. Act as full-time front desk coverage in addition to supervisory tasks.

Champaign, Illinois, United States

Responsible for the hardline general merchandise departments, as well as assisting with overseeing the front end operations. Required to have knowledge of store sales trends, inventory management, and current pricing and promotion strategies. Skilled in developing, coaching, and evaluating talent within the store. Expected at times to provide full leadership over the store.

Champaign, Illinois

05/2019 - 07/2019General Merchandise 1 Team LeadOversaw operations and processes which enabled a consistent experience for our guests by ensuring product was set, in-stock, accurately priced and signed on the sales floor. Responsible for leading the inbound, reverse logistics, office, housewares, domestics, and seasonal team members. Skills include interviewing, developing, coaching, evaluating and retaining talent. Knowledge of department sales trends, inventory management, guest shopping patterns, pricing and promotion strategies.02/2019 - 05/2019Food & Beverage Team Lead

Urbana-Champaign, Illinois Area

10/2017 - 2/11/2019Operations Assistant Store Manager - Oversees all front-end and back-end store operational programs including check-out, customer service desk, administrative office, freight flow, delivery and fulfilment. - Leads a team of associates who work together to ensure the store remains in-stock and customers receive quality service while shopping in a clean and safe store environment. - Accountable for achieving sales and margin goals while driving operational efficiencies and maximizing overall customer satisfaction with the Lowe s in-store experience. - Expected at times to provide full leadership over the store.07/2017 - 10/2017Zone 2 (Paint, Flooring, and Appliances) Service Manager01/2017 - 07/2017Night Ops Support Manager01/2016 - 01/2017Inside Lawn & Garden Department Manager05/2015 - 01/2016Inside Lawn & Garden Customer Service Associate05/2014 - 05/2015Head Cashier11/2013 - 05/2014Administrative Associate08/2012 - 11/2013Cashier

Bachelor Of Arts - Ba, Healthcare Management

Summa cum Laude.

Associate Of Arts (A.A.), General Studies

Activities and Societies: Phi Theta Kappa (2 years), Soccer team (2 years)Graduated with honors. Recipient of the William Lewis McKeever.

High School Diploma, General Education

Activities and Societies: National Honor Society (2 years), Soccer team member (2 years), Cross country team member (2 years)