Chris Bouchard Email & Phone Number

East Greenwich, Ri, Us

Waltham, Massachusetts, United States

• Conducted phishing investigations to identify and mitigate potential threats.• Assisted with the attestations process to ensure compliance with regulatory standards and internal policies.• Implemented and maintained endpoint security.• Assisted in firewall rule management to enhance network security.• Managed SSO integration and policies to streamline authentication processes and improve security.

Waltham, Ma

• Managed Jamf Pro, overseeing policy creation, deployment, and configuration for applications and macOS updates. • Managed OneLogin, including application integration and deployment, certification updates and identity management.• Developed documentation for processes and best practices.• Supported the remote end user community with timely and efficient troubleshooting.• Assisted with Intune roll out. • Managed Active Directory.

Waltham, Ma

• Account creation and management.• Application administrator for company-wide management.• Maintained Apple Business manager and Jamf.• Installed and managed Windows OS, macOS and applications. • Managed laptops, desktops and printers for the Waltham Office and remote locations.• Point of contact for VOIP (8x8) and Zoom video conferencing.• Responsible for inventory management and procurement of equipment and licenses.

Waltham, Ma

Led facilities operations and administrative duties: ordering kitchen and office supplies, facility maintenance, vendor relationships, event planning and catering, and continuing to meet the needs of all employees. Acted as primary source of office information, direction, and general assistance. Led the sustainability movement that reduced waste and increased recycled and green products.

Framingham, Ma

I did the numbers.