Claire Bourdeau Email & Phone Number

Boston, Massachusetts, United States

Needham, Ma

Design lead in Core Experience for consumer facing products for a global audience of nearly half a billion travelers in 48 markets and 29 languages each month, including the iOS and Android applications, responsive website, as well as the B2B responsive web product. Collaborate with Product Managers, User Researchers and stakeholders in multiple Business Units to align on all projects. Manager to a small team of designers to help guide and grow their talents.AwardsGet Sh*t Done award, Q2 2019 - Health and Safety team (V1)UX Manager- Manage a team of junior UX Designers, involving weekly 1:1 check-ins, providing ongoing feedback and conducting mid-year and year-end reviews- Hire, onboard, and manage short-term and long-term internsUX Design- Lead UX Designer for Tripadvisor products on responsive web and native apps for the full customer journey- Collaborate in a fast-paced environment with Product Managers, lead engineers, and user researchers to define product goals and timelines using Agile development- Recommend multiple design concepts from wireframes to high-fidelity prototypes- Test and iterate based on user research and A/B test data- Deep understanding of B2C (travelers planning and in-destination) and B2B (hotel, restaurant, and business owners) wants, needs, and challenges- Consideration for localization design- Run Design Sprints on larger initiative projects- Design QA on all platforms

Boston, Ma

UX Manager, UX Designer and UX Researcher that revitalized the user experience of Rue La La's consumer facing products, including the iOS and Android applications, responsive website, and the Personal Shopper Program. Collaborate with stakeholders, Marketing and Creative to align teams on all projects.UX Manager- Manage a team of mid-level and senior UX Designers, involving weekly 1:1 check-ins, running Design Critique sessions, and conducting quarterly and final year reviews- Define UX Scorecard, UX Style Guide and Pattern Library for use across organization to establish consistency for cross-platform design- Present Rue U class on a quarterly basis educating the organization about the UX team and the value it provides- Rue Mentor programUX Design- Work with Product Managers and lead engineers to define product goals and timelines using Agile development- Lead UX Designer for the following Rue La La products:-- Mobile apps (iOS and Android), 47% Rue purchases in app (63% including mobile web), iOS app gets more than 1,000 new users daily-- Responsive website features and enhancements- Personal Shopper pilot program-- Several thousand clients in less than 6 months- Internal toolsUser Research- Regular in-house and guerilla usability studies conducted with Rue La La members and non-members to gain insight on new features and gather baseline and competitive research- Create moderator’s guide, develop prototypes, moderate sessions, and present findingsAwards- MITX 2014 (Best UX, Winner), 2015-2017 (Finalist)- 18th (2014), 19th (2015) & 20th Webby Awards (2016) - Honorary Nominee- In-House Agency Forum 2014 - Gold Winner - Rue La La Apps

Boston, Ma

Lead user experience designer for Carbonite products - UI and visual design - creating work flows for a variety of web, software, and mobile applications using a combination of tools to produce static wireframes, fully designed Photoshop mock-ups, and interactive Axure prototypes.Work closely with UX Research team to learn from users and continually iterate and improve our products.Lead UX Designer for Carbonite Mobile apps (Android and iOS) (2012)Lead UX Designer for Carbonite Home online account (2012)Lead UX Designer for Carbonite Business (2011)-Gold Stevie® Award in the New Product or Service of the Year - Software - Cloud Application/Service category (2012)-Edison Awards Winner - Silver Award for Innovative Services & Business Communications (2012)Lead UX Designer for Carbonite Home and Carbonite Business Windows software (2011)

- User interface design for Android, iOS and Palm Pre applications- Marketing/Brand Experience for apps- QA- "What's For Dinner?" is available for Android, iOS and Palm webOS.- "What's for Dinner?" Premium is a top 20 app in the Palm webOS App Catalog.

Create design solutions for a wide variety of online projects-site updates, new features, advertisements, cobrands, etc. Working from specs created by the Content, Marketing and Sales teams, involved in a variety of stages of project development, from initial wireframes to Photoshop mock-up designs.Largely contribute to TripAdvisor's third party applications seen on Facebook (Cities I've Visited, Local Picks). UI designer for the mobile website and apps. Design a variety of badges and widgets that are adopted by property owners and DMOs.AwardsMITX 2008 (Web 2.0 and Social Networking, Winner), 2009 (Finalist)

Web design, UI, IA, content management, project management, ecommerce

Ms, Human Factors In Information Design

Activities and Societies: HFIDOCourses taken: Foundations in Human Factors, Managing a User Centered Design Team, Advanced Interface.

Ms, Human Factors In Information Design

Ba, Communications - Radio, Tv, Film

Activities and Societies: Crew (Co-captain), MCTV, WMCR