Chris Brucker Email & Phone Number

Lebanon, OH, US

Kirkland, WA, US

Kirkland, WA, US

* Manage two employees and facilitate customer appointments * Build custom database systems using Access, FileMaker Pro and PHP/MySQL * Configure and manage multiple office computer systems * Build custom computers and repair laptops and desktops

Cincinnati, OH, US

• Designed and Implemented Incident, Problem, Service Catalog, Workflow and CMDB modules in ServiceNow using Scrum, Agile and DevOps methodologies
• Serve as technical project lead on new application implementations. Primary technical resource between IT operations and other lines of business. Responsible for managing timelines and expectations for new.
• DevOps and continuous improvement champion. Conduct Lunch ‘N Learns within IT and lines of business to strengthen relationships and demonstrate the importance of communication, collaboration and automation
• Develop scripts that enable vendor applications to scale and be monitored based on business needs.
• Developed web service integrations and workflows between ServiceNow, Workday, Salesforce and on premise systems
• Primary Build and Release Manager; developed Build/Release, CI/CD pipelines within TFS/Azure DevOps.

Cincinnati, OH, US

• Maintain configuration and Patch Management for 3500+ Desktop/Laptop/Tablet/Citrix Servers using Microsoft System Center Configuration Manager
• Create and maintain Group Policies for workstation and Citrix environments
• Author PowerShell, VB, Batch scripts and web services to automate tasks throughout the enterprise
• Create software packages for automated Software Distribution
• Creation/Update of OS Deployment Task Sequences for Windows 7, 8.1 and 10 using Configuration Manager and MDT
• Provide third level issue resolution for 1800+ associates

Cincinnati, OH, US

• Develop PowerShell, VB, Batch scripts to automate tasks throughout the environment
• Creation of physical/ virtual software packages for automated Software Distribution
• Creation/Update of OS Deployment Task Sequences for Windows XP, 7, Server 2008 using MDT 2010 integration
• Design and develop queries and reports within SCCM (TSQL)
• Maintain configuration/patching for 7000+ Desktop/Laptop/VM Systems and 900+ Servers using Microsoft System Center Configuration Manager 2007 R3.
• Assist in architecting the provisioning of XenApp 6.5 and XenDesktop 5 farms

Cincinnati, OH, US

• Design, develop and execute of test cases
• Maintain VBScripts in HP QuickTest Professional for automated testing
• Design custom dashboards
• Run regression tests using Matador QA System
• Administer privileges for HP Quality Center

Oxford, OH, US

• Assist students, faculty, and university staff with network connectivity, virus removal, and software installation on Miami Notebooks
• Laptop and desktop hardware repair
• Train new hires on remediating viruses, network connectivity, and software issues
• Maintain Mac and PC master operating system images for the Miami Notebook loaner computers

Hamilton, OH, US

• Create and implement a master operating system installation image for all computers (both Mac and PC) in the district
• Create inventory database for all computers and printers in the district
• Repair laptop and desktop computers
• Network administration / installation