Christine Campbell Email & Phone Number

Victoria, British Columbia, Canada

• Responsible for leading change and implementing national sales initiatives:
• Implemented the Royal Bank of Canada's largest technological program (SAP) nationally
• Contributed to a successful project implementation by providing classroom and virtual training sessions for 1500+ Mobile Mortgage Specialists and Sales Leaders nationally;
• Supported senior leadership team and national sales leaders in implementing a large scope initiative by communicating and coaching on important elements of change management and key priorities;
• Provided senior leaders with decision-making information by identifying challenges, providing recommendations and resolving issues in a timely manner;
• Drove performance and improved results of the Linx (SAP) implementation by collaborating with National Office partners to identify gaps, remove barriers and gain an understanding of local market challenges;

Victoria, BC

• Responsible for providing expert financial advice and delivering exemplary customer service for clients’ mortgage needs:
• Determined feasibility of mortgage grants by analyzing applicants’ financial status, credit and property evaluations and submitting recommendations;
• Achieved superior service levels by establishing/maintaining professional customer relations and providing sound financial advice. Awarded Rookie of the Year 2009;
• Increased potential business opportunities by developing key working relationships within the community and with external partners including realtors, developers, appraisers and lawyers;
• Complied with Canadian Banking regulations by adhering to RBC policies/processes relating to credit products;
• Protected the security of bank records, documents and client information by maintaining strict confidentiality/privacy standards.

Victoria, BC