Jim Cubby Email & Phone Number

Florida, United States

Waterfield consults, designs and renders customized onboarding to thousands of complex CX initiatives every year. You've likely already worked with Waterfield before. We've been the subcontractor of choice for all the major CX technology providers and industry VARs helping them deliver on projects. Waterfield is one of the few companies whose SERVICES and.

Palm City, Florida, United States

UNIVERGE BLUE® ENGAGE ENGAGE is an omni-channel enterprise grade contact center environment that can be added to any phone system. You don’t have to be an NEC customer to use our ENGAGE contact center offering. It can be layered on top of whatever phone system you are using today. Deliver the ultimate customer experience, whether voice centric or a.

Dallas/Fort Worth Area

My role is to execute our GTM initiative through select strategic alliances, partners and targeted micro-vertical markets. Our enhanced integrated portfolio (UC + CC + IVR + CRM) addresses many of the initiatives, that business users have been attempting to garner from premise-based technologies, without forfeiting security and control. Our ability to.

Plano, Texas

Strategic Account Manager that aligns resources to support assigned strategic business partners and their entrusted client engagements. My talented team collaborates with the partner and customer to map applicable omni-channel contact center applications to the business requirements of both IT/Telecom and the business sponsors. The focus is on the outcome.

Dallas / Fort Worth Metroplex

I'm responsible for supporting our Business Partners and Customers in understanding the benefits that are leveraged from the innovative CTI offerings of Zeacom (an Enghouse Interactive company).EVERY customer is unique and ALL have business challenges they face each day. My team's purpose is to identify, design and position how advancements in technology.

My role was to support assigned Channel Partners, identify and enlist new Channel Partners in specific regions across the US and sell direct in regions where there wasn't adequate Channel Partners. I also sold and managed larger strategic accounts.

USMC Attack Helicopter Squadron Directed staff of 35 personnel in overseeing all operational and administrative aspects of aircraft maintenance activities.Developed technical programs and conducted training for various courses, involving work center assignments and procedures, safety, leadership, files management, computer applications, hazardous material.