Christopher Carroll Email & Phone Number

Mckinney, Texas, United States

Remote

Plano, TX

Manages the systems engineers and daily operations that support DXC's Managed Security Services (MSS) for the Americas region (AMS).

Plano, TX

• Appointed AMS Solutions Engineer on the Systems Operations Team. Develop solutions for problems facing MSS and serve as the senior escalation point for all issues related to Managed Security Services’ core.
• Primary engineer for all projects affecting core infrastructure for Managed Security Services in the Americas.
• Early team member of a development team working on ground breaking security technologies for global threat identification, assessment and reporting leveraging technologies including Hadoop and Cuckoo.
• Developed an air-gapped offensive security training lab. The lab is a full microcosm, simulating an internet, intranet, DMZ, lab environment, and network monitoring systems. Systems/technologies include AD, DNS.
• Led client migrations to new SIEM platform architecture. Developed and implemented solutions to ease the transition.
• Successfully led project to close 2 datacenters.

Dallas/Fort Worth Area

• Contracted to Samsung
• Monitor and maintain all current UNIX and Linux servers
• Develop, document and commission new infrastructure based on business needs
• Develop, document and test processes and procedures
• Troubleshoot and resolve issues across all environments, as needed
• Root cause analysis

Plano, TX

• Staff, lead and manage the research and development department and core IT infrastructure team, answering directly to the executive staff.
• Project management of all development and core IT infrastructure efforts.
• Implemented Agile methodology for the development staff and successfully leveraged its concepts to manage projects and produce value.
• Research new technologies and implement them as needed.
• Individual development contributor, as time allowed.
• Authored the Disaster Recovery Plan and served as Disaster Recovery Situation Manager

Plano, TX

• Architect, develop and maintain the core IT infrastructure, Linux and Windows mixed environment, for a newly formed start up.
• Develop system baselines for key customer facing business equipment. Includes VOIP gateways, WAP management platforms, and PBX’s and various other telecom related equipment.
• Learned to use LAMP stack due to job demands in supporting the software engineers and participated as an individual contributor.

Dallas, TX

Administer and manage a several thousand server farm used for distributed computing using Platform LSF.

Appointed by company management as a UNIX technical lead. This position simply means that I am an advisor to management on all UNIX related matters, be it training, skills assessments, new hire screenings, team structure and process/procedure material recommendations. I provide strategic and functional advice to managers of UNIX teams to better align their.

Responsible for the oversight and development of three teams that are in the critical path for Texas Instruments, Inc. The Server Monitoring, Production Stop and Automation Support teams are critical functions that allow TI to do business and bring product to market on time. These teams are some of the most highly visible IT teams at TI.

Sr. Unix Admin/consultant to Texas Instruments

Managed all aspects of IT for a small to medium sized call center across two geographically separated sites. Accomplishments included developing a proper change management policy and strategy, standing up and developing the helpdesk and implementing several critical IT projects to improve business processes.

• Responsible for the administration and maintenance of all servers and clients used by the council office.
• Roles filled include Network Administrator, Systems Administrator, and Webmaster.
• Technologies worked with include TCP/IP, WindowsNT 4.0, WindowsXP Home and Professional, WindowsNT Server 4.0, Windows Media Center Edition, CAP Point of Sale and various mixed hardware solutions that host these.

• Responsible for the administration, configuration, implementation and maintenance of all technologies used across nine interrelated corporations and companies.
• Roles filled include IT Director, Project Manager, levels I, II, and III help desk support, Network Administrator, Database Administrator, Systems Administrator, and Systems Engineer.
• Technologies worked with include Linux, SCO Unix, Xenix, Kermit, uucp, NEXTPOS Restaurant Point of Sale, custom built computing solutions, TCP/IP, network design, risk assessment, vulnerability analysis, Dell, Hewlett.

• Responsible for the administration, configuration, and maintenance of a unix server cluster consisting of more than 25 sites worldwide.
• Provide level 2/3 support of a unix environment.
• Future planning and research.
• Create and maintain technical documentation on administration, configuration, installation, and maintenance of all equipment concerning unix server cluster, training plans and supporting documentation to train help.
• Hardware and Software worked with:
• Solaris 2.5.1, Solaris 6, Solaris 8, Mac OS, Windows 2000 Professional

• Responsible for admin, config, maintenance, and the security of a 60,000+ user network
• Knowledge: common intrusion techniques and countermeasures, viruses, trojans, worms, auditing and monitoring tools, TCP/IP, firewall rules, system hardening, network design, vulnerability analysis, and risk assessment.
• Hardware and Software worked with:
• Solaris 2.6 - 8, Linux, WinNT 4.0, and Win 2000 Pro and Server, Sun and Intel based servers and workstations
• Raptor Firewall v. 6.0.2, v. 6.5.1, and v. 6.5.3, Axent Velociraptor Firewall Appliance v. 1.0 and v. 1.1, Raptor Mobile, MAILsweeper for SMTP, Trend InterScan E-mail VirusWall v. 3.5, Sendmail, Safenet/IRE, Livingston.

B.S., Software Development

Education record

As, Computer Science

Received AS in Computer Science