Christopher Carter Email & Phone Number

Dallas, Texas, United States

Dallas, Texas, United States

San Antonio, Texas Metropolitan Area

Austin, Texas, United States

GBS - Monetization Integrity - Services - Business Training.

Dallas, Texas

With Progress Residential, I am currently working as a Regional Training Specialist in charge of coordinating and managing a training platform (Dash and Relay, 2 Salesforce based platforms) that is dedicated to teaching make ready and renovation teams how to complete a home going through a turn or renovation. Coordinating this training consists of weekly emails to each market to promote the training. After learners are signed up I’ll contact each learner and signing them up for training along with sending the official zoom training invite. I am responsible for creating content for this project and other smaller projects as well. Content normally consists of Quick Reference Guides, Job Aids, and E-Learning Courses. The initial project takes up 80% of my time with training invites, facilitating, e-learning creation, and content creation. This also includes travel.While with Progress, I have also held the following positions:• Regional Marketing Coordinator• Resident Relations Specialist• Training SpecialistAdditional responsibilities include:• Design interactive training modules, dynamic videos, and training workshops, improving retention and development for 1,000+ employees• Building tracking spreadsheet and led weekly 2-day training with 7 and 14 days follow ups• Oversee manager-level scheduling, mentoring, and culture-building for new hires in all 16 regions•30% of travel to 16 markets to facilitate additional follow up training to new hires who need additional help• Heavy Salesforce training• Weekly Project Calls• Creating avatars for each learner for salesforce

Dallas, Tx

* Marketing Plans: As a Regional Marketing Specialist, I work collaboratively with Regional Managers and Property Managers to prepare annual marketing plans. In addition to providing pricing and recommendations as part of the budgeting process.* Required to conduct audits for 31 properties in the DFW and surrounding areas. Quarterly Audits are performed for each property as well. Quarterly Marketing Audits include review of advertisements and social media, market survey, outreach and resident activities, etc. After audits are performed a quarterly call is performed for each property discussing: LTS Review (leads, leases, POPCard), Market Surveys (additions, upgrades, etc.), shop reports, training completions, and any needs for the upcoming quarter.* Advertisements: Regional Marketing Specialist work with Property Manager and Regional Manager to design and place all advertisements and print materials as needed.Training: Facilitate Leasing 1 & 2 training under direction of Marketing Director and Training Manager. Provide coaching and mentoring to properties regarding Vaultware, LTS, Craigslist, Outreach, etc.* Due Diligence / Takeovers: Conduct Market Surveys and Market Assessments as part of the due diligence process, particularly in new markets. Ensure that marketing contracts are executed and property is set up with ads, software, etc. as needed.* Assist with regional reporting and budget management activities* Creates new, maintains and improves current relationships with advertisers and event organizations* Develop & provide insightful market research, analysis & localised knowledge* Help drive new programs through research, marketing plan development, literature creation and development of marketing materials* Work with Partners and business development professionals to draft and develop proposals* Work with the Regional Marketing Manager to plan, organize and execute internal and external meetings, marketing events, seminars and mixers

Dallas/Fort Worth Area

* Assist with the financial management of the property, working with the Property/General Manager, property accountant and property team to:* Assists senior management in the development and implementation of policies and procedure to improve the effective and efficient use of properties* Can oversee aspects of tenant improvement work with management oversight* Conducting routine property inspections* Coordinating move in and outs* Handle all tenant requests for special work Obtain estimate, provide proposal, order work, and invoice tenant for such work* Maintaining work order systems* Maintains intimate knowledge of lease agreements and ensures compliance from accounting and Ops perspective* Oversee tenant requests for work orders, to include obtaining estimates, providing proposals, submitting work orders, and invoicing tenants* Processing AP batches and monitoring AR collections* Receive and log work order calls, create and dispatch work orders, or facilitate and maintain tenant work order system such as IMPAK* Work closely with a Property Manager to create, administer, or modify administrative processes, procedures, and associated manuals* Property Background includes: Bella VIda At Coyote Ridge - BH Management (Denton, TX), Landmark at Prestonwood - Old Dominion Management (Dallas, TX), Santa Fe Ranch - Westdale Property Management (Irving, Tx)

Richardson, Tx

I am an assistant manager of a 194 unit property. I am responsible for collecting all rent for the apartment community along with planning all community functions, marketing for the property, creating all marketing materials used on the property. I am responsible for maintaining a .05% delinquincy. I also assist the property manager in builing community calendars, helping residents enjoy their stay at the property and leasing as well. The property is a two person office so juggling the two is great experience for me growing in the property management field.