Chris Barnard Email & Phone Number

Bristol, England, GB

Melbourne, Victoria, AU

Reading, England, GB

Reading, England, GB

• Reporting to the CIO, accountable for creating and delivering the IT enterprise architecture, IT transformation and IT roadmaps for Telefonica UK.
• Creating and communicating the IT Architecture and technical strategy.
• Providing leadership and strategic direction to a team of 50 people across the UK.
• Working with major technology vendors and consultancies across Europe, India and the US
• Implementing architecture and design governance across all projects and programmes
• Leading a team of Enterprise Architects and Solution Architects

Madrid, ES

Providing interim management and consultancy on IT Architecture, IT Strategy and IT transformation

London, GB

• Reporting to the CIO / CTO responsible for creating and delivering the IT enterprise architecture, legacy transformation, IT roadmaps and technical strategy for EE in the UK.
• Creating and communicating the IT strategy and enterprise architecture.
• Providing leadership and strategic direction to a team of 120 people across the UK.
• Delivering the IT transformation through a legacy replacement programme.
• Launch and roll out of the first 4G network in the UK and the new EE brand
• Working with and managing major technology vendors and consultancies across Europe, India and the US

London, GB

• Leading a team of 60 Enterprise Architects and Solution Architects
• Creating the IT enterprise architecture - applications architecture, infrastructure architecture, integration architecture and data architecture
• Driving and delivering IT synergy targets post company merger.
• Project delivery - architecture, design and solutions for over 100 concurrent projects and programmes
• Delivering the IT transformation through a legacy replacement programme.
• Embedding architectural governance into the project delivery process.

Issy-les-Moulineaux, Île-de-France, FR

• Reporting to the Director of Technology - responsible for a team of 40 Solutions architects across two sites (Bristol & Leeds)Key Areas of Responsibility
• Designing and delivering innovative solutions which meet the needs of the project; (Commercial business), the needs of the enterprise architecture, the needs of those who support and operate the in-life services.
• Defining the end-to-end technical architecture for all projects and programmes (150 concurrent projects)
• Working with other countries to ensure architecture alignment across the group (France, Spain, Poland, Switzerland, Belgium)
• Providing architecture leadership across the design community (Enterprise Architects / Solution Architects and development teams) – promoting good architectural and design principles.
• Setup and ongoing ownership of architecture standards including - design patterns, modelling and the early engagement process with UK business.

Issy-les-Moulineaux, Île-de-France, FR

Working with key stakeholders and business units to define the Enterprise Architecture Roadmaps in the ERP and e-commerce business areaWorking with key stakeholders in defining the Transition Strategy to deliver the agreed Enterprise architecture through projects, programmes and technical enablersWorking with global functions and other Orange group.

Issy-les-Moulineaux, Île-de-France, FR

Management of a team of 22 Project Mangers, Programme Managers and Business Analysts delivering a number of projects and rogrammesBudget Management of £10m CAPEX, £1m OPEXAgreeing customer priorities; and then defining and delivering the project roadmapIS Account/Relationship Management & 3rd Party Management.

Issy-les-Moulineaux, Île-de-France, FR

IS Account /Relationship Management between Sales, Distribution and Technical functionsManagement of a team of business analysts and project managers with a CAPEX responsibility of £3MDefining programme and development roadmapImplementing service driven SLAs (service level agreements) between Sales and IS3rd Party Management to ensure the delivery of all.

Issy-les-Moulineaux, Île-de-France, FR

IS Account Management between Sales, Distribution and IT departmentResponsibility for on-site IT support function Negotiating and reporting on service level agreementsAgreeing year on year capacity planning figures (connections and sales) and identifying impact on systemsLiaising between IT and business units during major IT incidents.

NL

Implemented all data monitoring tools within IS for capturing all service and system performance data Implemented availability tools for monitoring system availability.Defined and Rolled out agreed SLAsReduced the operational reporting time from 10 working days to three.

NL

Logging customer helpdesk incidents with a view to an FTC (first time call) rate of 55%Team leading a team of four helpdesk analysts including shift patterns and liaison with head office.Liaison with Eurotunnel support manager to ensure customer satisfaction.Handover of all documentation and procedures to permanent staff at end of contract.

Hbs, Delivering Information Services

Ba Hons, Business Studies