Michael Phillips Email & Phone Number

Testwood, Hampshire

East Thames Valley

Area Operations Manager for Water Production in Berkshire and Buckinghamshire. With a team of 80 technicians, specialists, controllers and Managers who will efficiently deliver wholesome water, whilst achieving all h&s KPI's. Close managed budget of £20million

Reading, England, United Kingdom

Reading, United Kingdom

London, United Kingdom

Responsible for the operations team's mandatory and planned preventative maintenanceAsset management, production management, people management, financial management, contracting/third party management, planning and strategic.Manage the maintenance of abstraction, treatment and production of clean water which spans 22 sites in south west London including Ashford Common, the largest water treatment site in EuropeManage a team of 10 skilled engineers with mechanical & electrical backgroundsResponsible for ensuring the sites are delivering wholesome drinking water to the customer base in the geographic area, in line with the strategic direction and specific targetsIdentify, mitigate, resolve and escalate risk across the sites and team as appropriate. Providing good quality data to drive business cases and investment plans. Ensuring a robust level of asset availabilityShowing evidence that regular 121s to monitor performance, including behaviours, have taken place in line with the company PDR process, Evidencing that all corrective action has been taken to address shortfalls in performance and is managed in a timely and consistent way in line with company policies

Tonbridge, United Kingdom

Managing 13 Distribution TechniciansCustomer complaint management including root cause analyse and mitigation to avoid further occurrences.Management of Interruptions and reviewing other regions to ensure they have been/ are currently being adequately dealt with.Water Quality engagement to implement plans to reduce discoloration and quality complaints. Monitoring staffing resources to plan for any increases required to achieve targetsRespond to general and technical enquiries from production, network field staff, 24 hour team and dispatch.Conducting 121’s to discuss concerns, personal/professional development, team performance and progress of any objectivesAssess water quality trends at surface ground water. Ensure EA Floods and Pollution warnings are communicated.Identifying process faults and developing solutions to ensure they are fully efficient and fit for purposeProducing reports in regards to team productivity, quality of work, interruption to supply, health and safety and overtime claimsCreating and monitoring plans for the production of water through rezoning, infusing and changing strategic movement of water e.g. changes in mass balance/flows and import/export of water.

Ashford Common Wtw

Team management of 12 shift controllers.Process Management of Europe's largest water treatment works.The monitoring of project delivery on site whilst engaging with contractors. Overall Health & Safety on site for all contractors, visitors and staffProcess improvement engagement and continues improvement through lean plant optimization Coordinating the priorities of the day for each team to ensure the sites reliability was optimized.

Reading, United Kingdom

Guildford, United Kingdom

Nebosh, National General Certifate In Occupational Health And Safety, Pass

Iosh

Higher National Demploma, Water & Waste Engineering