• Led data and process discovery exercise in all necessary and required insurance functions, highlighted improvement areas and transformation opportunities• Formulated comprehensive Cost-Benefit Analysis (CBA) based on findings, aiding strategic decision-making.• Conducted thorough analysis of available data sources, identifying trends, gaps, and opportunities, resulting in the realization of approximately $3M in efficiency gains.• Evaluated organizational workflows, designed detailed As-Is and To-Be process maps, and guided the implementation of process improvements, optimizing internal procedures and identifying primary cost drivers.• Consistently prepared and delivered detailed reports to key stakeholders on a daily, weekly, and monthly basis, ensuring transparent communication and data-driven decision making.

• Executed comprehensive analyses of insurance policies and pricing structures, ensuring the competitiveness of our product offerings.• Enhanced marketing and sales initiatives by providing crucial data and insights for proposal development.• Conducted rigorous research into the dynamics of both domestic and international insurance industries, benchmarked competitor strategies, and executed comparative analysis.• Managed the coordinated renewal of insurance programs, safeguarding an efficient claims reporting process.• Assigned annual performance targets for each branch, aligning them with the overarching group insurance strategy and policy.

• Designed compensation package based on business goals and strategy.• Created consistent compensation guideline that matches work and organizational culture.• Conducted salary and labor market research to define benchmarks.• Assessed employee needs by conducting organizational surveys.• Kept abreast with new trends and best practice in the field.