Ahmed Al-Ghamdi Ccie#28050 Email & Phone Number

Riyadh, Saudi Arabia

Designed and implemented HA solutions utilizing existing hardware with no additional cost.Fixed security and design issues related to network, OS and applications.Reduced system downtime by resolving network-related issues in the most expeditious mannerSignificantly improved network operations by re-engineering the LAN infrastructure, upgrading operating systems and servers, and ensuring continuity.Dramatically improved system performance and efficiency by proactively analyzing and re-engineering or upgrading the existing system and components; operating systems and configurations were inconsistent within the infrastructure.

Riyadh, Saudi Arabia

Led team that provided production and project support for desktops, networks, telecommunications,and applications. Supported vastly different infrastructure and application environments Co-developed root cause analysis process to get beyond symptoms of mission critical serviceinterruptions. Identified underlying source of problems, and recommended solutions that wereapproved by CIO, successfully implemented, and highly effective.Identified root causes of suspicious issues and implemented resolutions that increasedefficiency and customer satisfaction and lowered overall support costs. Created a supportive team environment that was defined by collaboration and knowledge sharing;high retention rate within the team, 100% retention within the IT organization. Extended the service life of legacy systems with minimal increased overhead and impacts to users.Reacted to increased in-house support of out-of-warranty computers by improving inventory controls,increasing staff training and workspace.

Riyadh, Saudi Arabia

Delivering Cisco training courses on behalf of many training centers and companiesTeaching the full CCNA, CCNP, CCIE R&S, MCITP, SharePoint 2010 and other Microsoft CoursesSupporting, Implementing and Troubleshooting highly complex Cisco based networks, VPNs and Load Balancing

Riyadh, Saudi Arabia

Data Centre:Installation, configuration and troubleshooting of Cisco Routers, Switches, Cisco Works and PIX firewallsOperation:Full responsibilities of Siemens ACS and Net-ManagerSupport more than 200 Servers running various applicationsSupport MSN project with Alcatel-LucentSecurity:Active member of Office-Scan antivirus Project team “Certified”

Riyadh, Khubbar

Administrating Windows NT 4.0, 2000 Servers, SMS 2.0, MS Proxy 2.0 and Exchange Server 5.5Administrating user and group accounts and policiesResolve network connectivity issues.Built network servers to run various software and business applications.Provided desktop support and administration for users in the Windows NT domainProvided phone support and remote troubleshooting for usersMaintained backup systemTrained new IT employees• Presented with the "Y2K Team Integrity Award" from Corporate IT Senior Management• Promoted after the successful migration to NT4.0 for the Eastern region and Riyadh• Awarded Employee of the year 1999.