I support a select number of Enterprise VMware clients in the Northern NJ / NYC Metro region. It is my job to identify business pain or initiatives, and then work closely with my client to align our capabilities to those challenges / goals. I could be asked to simply expand on specific solutions or perform an assessment to identify key areas where our solutions could positively impact our clients'​ infrastructure. Primary Responsibilities1. Strategic technology consultation aimed at solving business problems. 2. Technical point of contact, education and enablement 3. Pre-sales solution design

1. Primary responsibility for the stability and improvement initiatives of Universal Command Center (UCC) / Virtual Command Center (VCC) operations in the United States and Canada. 2. Responsible for the integrity and stability of our Wintel / x86 platform (exceeding 800 servers) in our Center City Philadelphia megacenter. The primary focus is Windows and VMWare based systems.3. Senior x86-based escalation point for Technical Services Delivery Specialists/Engineers during recovery testing and disaster declarations. 4. Responsible for various special projects. These could be for internal maintenance, process/infrastructure improvements or in support of product development. This commonly centers around prototype development and proof of concept demonstration(s), but also includes live implementation(s).

I operated in a principal virtualization and messaging platform consultant role. Responsibilities included:1. Customer requirement and constraint identification for various implementations. Such implementations could include: Ground up Active Directory implementations / upgrades, Exchange deployments / upgrades, initial datacenter virtualization efforts (greenfield deployments) / upgrades. There was literally anything and everything on the table.2. Design formulation, scope of work preparation, executive presentation and often times direct implementation of the solutions. 3. "End of the Line" escalation point for all technical support staff. I was essentially handed fires when multiple consultants had made attempts at remediation and time was of the essence (as it always is). Issues could be at any part of the stack, from completely down active directory environments to critical performance troubleshooting and root cause analysis of under performing datacenters (virtual or not).