Support Account Manager
Current
Jul 2023 - Present
AeroLeads people directory · profile
Steven Bowen Email & Phone Number
Sr Tech Support Engineer at ServiceNow
at
ServiceNow
1 work email found
@servicenow.com
LinkedIn matched
3 data sources
Profile completeness 86%
Current company
Role
Sr Tech Support Engineer at ServiceNow
Location
Hollywood, Florida, United States
Company size
Who is Steven Bowen? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Steven Bowen is listed as Sr Tech Support Engineer at ServiceNow at ServiceNow, a company with 5 employees, based in Hollywood, Florida, United States. AeroLeads shows a work email signal at servicenow.com and a matched LinkedIn profile for Steven Bowen.
Steven Bowen previously worked as Support Account Manager at Servicenow and Sr Tech Support Engineer at Servicenow.
Company email context
Email format at ServiceNow
This section adds company-level context without repeating Steven Bowen's masked contact details.
{first}.{last}@servicenow.com
89% confidence
AeroLeads found 1 current-domain work email signal for Steven Bowen. Compare company email patterns before reaching out.
Profile bio
About Steven Bowen
As a strategic technical leader, I am experienced in systems administration, critical problem resolution, and system configuration. I am highly skilled in building and maintaining Local Area Networks, Network on the Move, and Microsoft Servers. I have proven success in leading teams into successful processes and application implementations.I can be reached at bowensteven92@gmail.com.
Listed skills include Information Technology, Splunk, Citrix, Telecommunications, and 17 others.
Current workplace
Steven Bowen's current company
Company context helps verify the profile and gives searchers a useful next step.
Servicenow
8 roles
Steven Bowen work experience
A career timeline built from the work history available for this profile.
Sr Tech Support Engineer
Jun 2021 - Jul 2023
Itoc Senior Systems Administrator/Incident Manager
Manage incidents and delegate resources while serving as a primary point of contact for outages and escalations. Define and resolve support requests and liaison with Google, AWS, Microsoft, Citrix, and other service providers to monitor and rectify API deep link and query issues. Create and maintain configuration, system, and operations documentation..
Sep 2019 - Jun 2021
Itoc Systems Administrator
Monitored and supported all mission-critical systems for Spirit Airlines including Spirit.com, all production servers, networking, airport stations, and Operations Control Center. Successfully identified and resolved issues with mission-critical systems. Ensured minimum system downtimes utilizing Splunk, ApDynamics, and Solarwinds. Trained new and.
Aug 2017 - Aug 2019
Itoc Analyst
Monitored 4K+ Citrix connections via XEN Desktop and processed major incidents requiring communicating to the appropriate department. Created and terminated accounts as part of SOX audit and provided proof of access for specific accounts to complete quarterly audits.Key Achievements: Migrated 60+ knowledge articles going from Confluence to ServiceNow..
Mar 2017 - Jul 2017
System/Server Administrator
Maintained 200+ existing User Mailboxes for high ranking officers. Installed Public Key Infrastructure (PKI) Servers to allow smart card login. Set and installed $13M of gear including routers, switches, servers, laptops, and mobile datacenter. Configured dial peers on Call Manager Express to provide Voice Over IP phones for 200+ Officers and other.
May 2016 - Nov 2016
Local Area Network Administrator
Generated and placed 600+ CAT5 cables, IEE 568b from switches to user laptops. Developed excel spreadsheets displaying the availability of IPs for an ever-changing network.Key Achievements: Established network in Palawan, Philippines capable of supporting 100 users and was utilized for international relations with the Philippine Army. Configured 12.
Oct 2014 - May 2016
Network On The Move Operator
Tested routers, switches, and radios attached to multiple trucks while verifying system can thrive in Marine Corps environment. Operated $6M in gear ranging from routers and switches to military vehicles.Key Achievements: Deployed entire infrastructure of 3 networks in 20 days, 3 months ahead of projected schedule, resulting in Certificate of Commendation.
Sep 2013 - Sep 2014
Team & coworkers
Colleagues at ServiceNow
Other employees you can reach at servicenow.com. View company contacts for 5 employees →
KR
Kim Rally
Colleague at Servicenow
Vienna, Virginia, United States, United States
View →
DB
Danielle Bochneak
Colleague at Servicenow
Greater Boston, United States, United States
View →
BK
Bhupinder Kaur
Colleague at Servicenow
Ludhiana, Punjab, India, India
View →
MD
Martin D. Brunner
Colleague at Servicenow
Zurich, Zurich, Switzerland, Switzerland
View →
JH
Jacky Hayes
Colleague at Servicenow
San Diego, California, United States, United States
View →
JD
Jaydeep Deb
Colleague at Servicenow
Bengaluru, Karnataka, India, India
View →
CM
Christopher Mandic
Colleague at Servicenow
Fort Lauderdale, Florida, United States, United States
View →
NK
Niall Kritzinger
Colleague at Servicenow
Greater Seattle Area, United States, United States
View →
IB
Irit Basford
Colleague at Servicenow
Ramat Rahel, Jerusalem District, Israel, Israel
View →
GS
Ghanashyam Shinganmakki
Colleague at Servicenow
Seattle, Washington, United States, United States
View →
Kim Rally
Colleague at Servicenow
Vienna, Virginia, United States, United States
View →
DB
Danielle Bochneak
Colleague at Servicenow
Greater Boston, United States, United States
View →
BK
Bhupinder Kaur
Colleague at Servicenow
Ludhiana, Punjab, India, India
View →
MD
Martin D. Brunner
Colleague at Servicenow
Zurich, Zurich, Switzerland, Switzerland
View →
JH
Jacky Hayes
Colleague at Servicenow
San Diego, California, United States, United States
View →
JD
Jaydeep Deb
Colleague at Servicenow
Bengaluru, Karnataka, India, India
View →
CM
Christopher Mandic
Colleague at Servicenow
Fort Lauderdale, Florida, United States, United States
View →
NK
Niall Kritzinger
Colleague at Servicenow
Greater Seattle Area, United States, United States
View →
IB
Irit Basford
Colleague at Servicenow
Ramat Rahel, Jerusalem District, Israel, Israel
View →
GS
Ghanashyam Shinganmakki
Colleague at Servicenow
Seattle, Washington, United States, United States
View →
FAQ
Frequently asked questions about Steven Bowen
Quick answers generated from the profile data available on this page.
What company does Steven Bowen work for?
Steven Bowen works for ServiceNow.
What is Steven Bowen's role at ServiceNow?
Steven Bowen is listed as Sr Tech Support Engineer at ServiceNow at ServiceNow.
What is Steven Bowen's email address?
AeroLeads has found 1 work email signal at @servicenow.com for Steven Bowen at ServiceNow.
Where is Steven Bowen based?
Steven Bowen is based in Hollywood, Florida, United States while working with ServiceNow.
What companies has Steven Bowen worked for?
Steven Bowen has worked for Servicenow, Spirit Airlines, and United States Marine Corps.
Who are Steven Bowen's colleagues at ServiceNow?
Steven Bowen's colleagues at ServiceNow include Kim Rally, Danielle Bochneak, Bhupinder Kaur, Martin D. Brunner, and Jacky Hayes.
How can I contact Steven Bowen?
You can use AeroLeads to view verified contact signals for Steven Bowen at ServiceNow, including work email, phone, and LinkedIn data when available.
What skills is Steven Bowen known for?
Steven Bowen is listed with skills including Information Technology, Splunk, Citrix, Telecommunications, System Configuration, Team Leadership, Process Improvement, and Strategic Planning.
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