Christopher Noel Email & Phone Number

Juno Beach, Florida, United States

Tequesta, Florida, United States

● Uses strong knowledge of Microsoft 365 to produce detailed up-to-date patient documentation resulting in an accuracy increase of approximately 30%.● Uses extensive knowledge of Windows operating systems to assist patients, nurses, and physicians with computer troubleshooting.● Installed, maintained, and configured peripherals and hardware including but not limited to multiple monitors, smart boards, printers, and network-connected xerox machines.● Responsible for detection and short-term mitigation of a major breach in the network web-filter that allowed patient access to dangerous and illicit websites.● Uses strong problem-solving and critical thinking skills in tandem with good individual judgment to provide high-quality patient care and improve patient satisfaction.● Manages and triages multiple incoming patient care issues and prioritizes patient needs to identify potential problems and provide solutions for immediate resolution resulting in high levels of patient satisfaction.● Provides intervention and verbal de-escalation for patients in crisis.● Displays flexibility in an unpredictable work environment.● Shows an ability to maintain composure and a clear thought process during high-stress scenarios.● Maintains daily records of the unit census and patient behaviors.● Ensures that all documentation is completed in a timely and effective manner.

Deerfield Beach, Florida, United States

● Collaborated directly with patients and families one on one in a home setting.● Implemented behavior plans to produce a positive change in patient behaviors and coping mechanisms.● Collected and interpreted data on patient behaviors to produce practical interventions.● Worked in partnership with Board Certified Behavior Analyst to create effective care plans.● Actively involved family members in care plan creation and implementation.

Rutland, Massachusetts, United States

● Supervised a campus of 13 individual units and 3 group homes with a total population of over 200 residents with ages ranging from 6-21 years old.● Actively audited incident documentation for timeliness and precision resulting in a 20% reduction in reporting errors.● Collaborated with Program Managers, Teachers, Doctors, and Therapists to ensure high-quality patient care.● Delegated care duties to staff based on unit needs and staff competencies.● Developed emergency care plans in tandem with unit staff to maintain patient safety during dangerous incidents.● Used active listening and empathic communication to assist patients in crisis.● Mentored staff and patients in conflict resolution techniques which resulted in a 15% reduction in incidents.

Bachelor'S Degree, Information Technology, 3.85 Gpa

Associate Of Arts - Aa