Christopher Noel Email & Phone Number

Juno Beach, Florida, United States

Tequesta, Florida, United States

• Uses strong knowledge of Microsoft 365 to produce detailed up-to-date patient documentation resulting in an accuracy increase of approximately 30%.
• Uses extensive knowledge of Windows operating systems to assist patients, nurses, and physicians with computer troubleshooting.
• Installed, maintained, and configured peripherals and hardware including but not limited to multiple monitors, smart boards, printers, and network-connected xerox machines.
• Responsible for detection and short-term mitigation of a major breach in the network web-filter that allowed patient access to dangerous and illicit websites.
• Uses strong problem-solving and critical thinking skills in tandem with good individual judgment to provide high-quality patient care and improve patient satisfaction.
• Manages and triages multiple incoming patient care issues and prioritizes patient needs to identify potential problems and provide solutions for immediate resolution resulting in high levels of patient satisfaction.

Deerfield Beach, Florida, United States

• Collaborated directly with patients and families one on one in a home setting.
• Implemented behavior plans to produce a positive change in patient behaviors and coping mechanisms.
• Collected and interpreted data on patient behaviors to produce practical interventions.
• Worked in partnership with Board Certified Behavior Analyst to create effective care plans.
• Actively involved family members in care plan creation and implementation.

Rutland, Massachusetts, United States

• Supervised a campus of 13 individual units and 3 group homes with a total population of over 200 residents with ages ranging from 6-21 years old.
• Actively audited incident documentation for timeliness and precision resulting in a 20% reduction in reporting errors.
• Collaborated with Program Managers, Teachers, Doctors, and Therapists to ensure high-quality patient care.
• Delegated care duties to staff based on unit needs and staff competencies.
• Developed emergency care plans in tandem with unit staff to maintain patient safety during dangerous incidents.
• Used active listening and empathic communication to assist patients in crisis.

Bachelor'S Degree, Information Technology, 3.85 Gpa

Associate Of Arts - Aa