Craig Coale Email and Phone Number
raleigh, north carolina, united states
Craig Coale's Location
Louisville Metropolitan Area, United States
Craig Coale's Contact Details
Craig Coale work email
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Craig Coale personal email
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About Craig Coale
INSPIRATIONAL LEADER ◈ TEAM BUILDER ◈ GO TO MARKET STRATEGIST ◈ MILITARY LEADERSHIP DEVELOPERHighly accomplished and results driven business development professional with a wealth of experience driving revenues and market penetration and a proven track record of exceeding performance metrics. Military Veteran who served our country with honor, distinction, and commitment acquiring a foundation of practical leadership. Consistently recognized multiple times as a top 1% performer in the world’s largest technology firms. Utilizing superior interpersonal skills resulting in consistently exceeding goals and performance metrics.Engaging facilitator skilled in training, supervision, motivation, and personnel development. Exhibits professionalism, attention to detail, communication skills, a positive attitude, and a dedicated work ethic. Fluent in aligning extended team goals and their respective P&L initiatives to optimize business outcomes for all parties. Talent for working through ambiguity & building consensus with relationships across multiple organizational levels, up to C-suite.
Craig Coale's Current Company Details
Red Hat
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Veteran | Transformational Leader | Entrepreneur
raleigh, north carolina, united states
- Website:
- redhat.com
- Employees:
- 16145
Craig Coale Work Experience Details
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Senior Director Consulting ServicesRed Hat Jul 2024 - PresentKentucky, United States
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FounderQwesttag Jan 2022 - PresentBardstown, Kentucky, United StatesTransforming outdoor adventure. Revolutionizing consumer engagement with innovation. -
AdvisorRainf4Ll Jan 2022 - PresentDedicated to bringing the physical and digital worlds together. Revolutionizing the retail and consumer experience. -
Group First SergeantUnited States Air Force Sep 2021 - PresentLouisville, Kentucky AreaSELECT ACHIEVEMENTS:-----------------------------------------------------◆ Lead as senior enlisted advisor for group and two squadrons◆ Establish culture, discipline and standards for garrison and deployment operations◆ Manage critical programs to include key leader development, readiness, operational improvement, mental health and wellness, fitness and rapid deployment efficiency. -
Force Protection Flight Chief - Sniper Section Leader - Anti-Terrorism OfficerUnited States Air Force Sep 2012 - Sep 2021United States
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Director - Customer Experience Security LifecycleCisco Jan 2023 - Jul 2024GlobalSelect Achievements-------------------------------------------------------◆ Lead a cross functional team of Lifecycle and Services experts to drive deep customer software adoption ensuring high customer satisfaction, value realization, and extraordinary renewal rates. ◆ Enhance and grow Product/SW/Services renewals, increase annual order value through enhanced lifecycle experiences, adoption services, service attach, and service assist for upsell and cross-sell.◆ Build and lead outstanding teams with a dynamic growth and customer centric culture◆ Inspiring the cross functional teams to build and continuously improve use case performance by uncovering the key captivating features providing business value to our customers◆ Provide clarity of understanding to the high-level business landscape including key strategic priorities and competitive marketplace, with an equal ability to dig into the details and connect them back to the overall strategy and objectives -
Business Development Sr. ManagerCisco Jul 2017 - Jan 2023United StatesSELECT ACHIEVEMENTS:--------------------------------------------------------◆ Identifying new market transitions, analyzing the market opportunity, building a matrix team to capture the market segment, and leading the teams to success.◆ Conduct detailed analysis of core business challenges and identify and implement solutions that achieve customer business outcomes. ◆ Developed, transformed, and executed an overall Go-To-Market strategy for the Security business in the SLED market. ◆ Develop, organize, and lead a complex matrix organization of sales, marketing, finance, architecture, and channel leaders to develop and exploit new business segments for the company.◆ Deliver expert guidance and team building, and leadership for sales acceleration and executing business development growth initiatives. ◆ Analyze and evaluate vertical business trends, establish and lead the matrix organization to increase market penetration, awareness, and influence to expand pipeline capture.
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Practice Leader - Customer Experience Business TransformationCisco Systems Aug 2014 - Jul 2017GlobalSELECT ACHIEVEMENTS:----------------------------------------------------◆ Developed and exposed the key processes that support the customers and linked Cisco's world-class tools that enhance those processes to drive business outcomes. ◆ Created and enabled world-class experiences for the customer base.
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Strategic Accounts Collaboration LeaderCisco Jul 2013 - Aug 2014Louisville, KySELECT ACHIEVEMENTS:----------------------------------------------------◆ Acquired a deep understanding of the customer business architecture, created differentiated customer experiences, increased brand loyalty, and improved channel effectiveness. ◆ Created and enabled world-class experiences for the customer base.◆ Spearheaded a team of customer experience, services, and industry experts to engage customers and deliver solutions, including omni-channel experiences, customer analytics, social engagement, branch transformation, and mobile/virtualized personal care and services.
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Senior Manager - Customer Experience Solutions GroupAvaya Jan 2011 - Jul 2013GlobalSELECT ACHIEVEMENTS:----------------------------------------------------◆ Collaborated and consulted with Senior Enterprise Business Executives. ◆ Held P&L goals for combined product and services sales targets◆ Executed solution discovery consulting engagements to align customer business objectives with technical solutions. -
Director - Aura Go-To_Market Practice / Customer Growth InitiativesAvaya Jul 2009 - Jan 2011SELECT ACHIEVEMENTS:----------------------------------------------------◆ Led and managed the NA Avaya Aura Practice Leader organization as the leading evangelist for a new communications architectural concept.◆ Acted as “technical conscience” team to field sales, managing the information flow from the field to product development and aligning company direction with customer demand.
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Complex Engagement Manager - Global And Strategic AccountsNortel Mar 2008 - Jul 2009SELECT ACHIEVEMENTS:---------------------------------------------------◆ Directed sales initiatives for global and strategic accounts focusing on aligning the most complex cross-domain solutions to achieve customer business objectives.◆ Developed and implemented ROI modeling tools and conducted a profitability analysis for C-level executives providing realistic cost/benefit analysis for complex global project architectures. -
Global Business Leader- Enterprise Municipal Wireless SolutionsNortel May 2007 - Mar 2008SELECT ACHIEVEMENTS:--------------------------------------------------◆ Originated, implemented, and managed global sales and channel go-to-market for Nortel's Municipal Wireless Solutions Business.◆ Developed and launched North American enterprise business, establishing the foundations for Latin America and Asia/Pacific regions to include internal sales, architecture teams, and the recruitment of channel providers.
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Regional Solutions ArchitectNortel May 2004 - May 2007SELECT ACHIEVEMENTS:---------------------------------------------------◆ Executive level technology strategy within State Government and Fortune 50 Enterprise accounts to drive technology adoption and write business cases for the justification of investment.◆ Created technology architecture plans and drafted technical designs for the continuous evolution of the regions largest enterprise networks.
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Manager, Ground Combat Training, 91 Security Forces WingUsaf 1995 - 2000SELECT ACHIEVEMENTS:----------------------------------------------------As a senior instructor in the 91 Security Forces Training Division, I was responsible for managing a team of Ground Combat Trainers. My team was successful in re-establishing the required Space Command compliance standards, which had not been met in the past 4 years, and maintained that compliance with a favorable rating for the 5 years I lead the team. We established new programs which became the standard training methodologies for both Space Command and Tactical Air Commands.
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Senior Instructor, Ground Combat-Close Quarter Battle-Long Range PatrolUsaf Regional Ground Combat Training Center, Usafe - Baumholder Army Regional Training Center 1990 - 1995SELECT ACHIEVEMENTS:---------------------------------------------------Senior Instructor for European Theater related to Ground Combat Operations with a specialty in Close Quarter Battle, Marksmanship and Long Range Reconnaissance Patrolling. First member of the US Air Force ever to qualify at the International Long Range Reconnaissance Patrol School and achieve certification to teach internationally, operating under the United Nations Allied Rapid Reaction Core, Intelligence Division.
Craig Coale Skills
Unified Communications
Voip
Enterprise Software
Wireless
Sip
Security
Telephony
Avaya
Telecommunications
Cisco Technologies
Solution Selling
Professional Services
Managed Services
Networking
Ip
Cloud Computing
Leadership
Data Center
Program Management
Ethernet
Ivr
Integration
It Strategy
Switches
Channel
Wireless Technologies
Session Initiation Protocol
Frequently Asked Questions about Craig Coale
What company does Craig Coale work for?
Craig Coale works for Red Hat
What is Craig Coale's role at the current company?
Craig Coale's current role is Veteran | Transformational Leader | Entrepreneur.
What is Craig Coale's email address?
Craig Coale's email address is cr****@****ail.com
What skills is Craig Coale known for?
Craig Coale has skills like Unified Communications, Voip, Enterprise Software, Wireless, Sip, Security, Telephony, Avaya, Telecommunications, Cisco Technologies, Solution Selling, Professional Services.
Who are Craig Coale's colleagues?
Craig Coale's colleagues are Yalniz Kalp, Ron Murhammer, Michael Fuhr, Ivana Mladenovska, Conor P., Srk Undefined, Rahul Kumar.
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Craig Coale
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