Chris Conmy Email & Phone Number

Lysaker, Akershus, Norway

-Lead operational engineer for Teams Gateway Service, Google Hangouts Meet Gateway Service, and Pexip VMR Service.-Ensure a high quality of service for Registration and Call Service.-Design, challenge, and improve Pexip services and products through continuous testing, planning, internal and external documentation.-Act as point of escalation for Development, Operations, and Support teams.-Lead Service Development, and Operations resources to address bug reports and other challenges.

Lysaker, Norway

Videxio's mission is to make business communication easy, fun & productive through our video and collaboration cloud service.-Design, challenge, and improve Videxio services and products through continuous testing, planning, internal and external documentation.-Foster third-party technical strategic relationships and partnerships.-Act as point of escalation for Videxio Development, Operations, and Support teams.-Lead QA, Development, and Operations resources to address bug reports and other challenges.-Interface with third-party support engineers to support products from multiple vendors.

Lysaker, Norway

Videxio's mission is to make business communication easy, fun & productive through our video and collaboration cloud service.-Subject matter expert for Streaming and Recording service and partnerships.-Responsible for fostering technical strategic relationships.-Act as point of escalation for Videxio partners 3rd line of support issues.-Work with Development and Operations resources to address bug reports and other challenges.-Interface with third-party support engineers to support products from multiple vendors.-Assists in sales opportunities to support enterprise grade solutions from a technical aspect.

Doylestown, Pa

St Charles, Il

Visitec is a manufacturer representation company specializing in Telepresence.Responsibilities Include:-First full time support engineer, helped build vCare Support group to four full time support engineers.-Maintain and support Visitec's demo and production telepresence network and endpoints.-Quickly learned new vendors and their products to provide sales support to Visitec's Sales Team and their many partners.-Provides service quoting for Cisco and Tandberg collaboration solutions.-Helped build loyalty to the Visitec brand from partners and end users by providing an exceptional-technical and friendly experience when resolving issues.-Developed and maintained deep technical knowledge for Cisco, Pexip, Videxio, and StarLeaf products-and applications.-Provides pre- and post-sales support and implementation for Telepresence Endpoints and Infrastructure working with partners, end users and manufacturers.--Reliably completed projects prior to established deadlines.--Helped customers develop and implement user-friendly dial plans that supported current end user behavior.-Specializes in advanced technical troubleshooting of Telepresence Infrastructure Issues.-Provides one-on-one training, coaching, and escalation support for users and level 1 engineers, reducing call and resolution time for cases.-Provides internal support for desktops and servers including Exchange and CUCM.-Provides White Label and Visitec vCare Support and Implementation solutions for Cisco and Pexip.-Excel at maintaining ticket documentation and accurate reporting of ongoing activity.

Glenwood, Il

-Responsible for programming and updating AMX, B&K, Escient, Kalidescape, McIntosh, Request, RTI, Sonance, SpeakerCraft and Universal Remote Control systems.-Provided escalation support to Install Technicians.-Assigned to many high profile clients based on reliability and technical aptitude.-Designed and supported client-side wired and wireless networks.

Plainfield, Il

-Installed many different types of high-definition display and capture devices, phone, data, cable, security,lighting and speaker networks in new and retro construction.-Worked independently, as a part of a team, and as a team supervisor on multiple job sites.-Products installed include many high-end residential home theater components.

Aurora, Il

-Responsible for deploying and supporting thousands of new computer systems.-Assisted in preparing for the opened over 10 new schools including 4 middle schools and 2 freshman centers.-Rewired and organized over 10 elementary, middle and high school network closets.-Assisted in large scale system re-imaging.-Responsible for delivery of high theft risk and high cost equipment.-Assembled thousands of new computers and office furniture.-Specialized in resolving tickets created during the opening of new buildings.

Bs, Computer Science

Aas, Computer Science