With over 18 years of work experience, I am a customer service expert with a proven track record of delivering high-quality service and satisfaction to clients in various industries. I currently work as a Customer Service Representative at Gantrade Corporation, a global leader in the petrochemical industry, where I handle LTL shipping, order processing, invoicing, and customer inquiries. I also have over 15 years of experience as a Referral Specialist at Referral Group Inc, a company that connects businesses with qualified leads and prospects, where I manage referrals, follow-ups, and feedback. In addition, I have a background in information technology asset management, having worked as an IT Asset Manager at Computing Concepts Inc. for over a year, where I oversaw the inventory, deployment, and disposal of IT equipment and software. I have strong communication, problem-solving, and organizational skills, as well as a keen interest in learning new technologies and trends. I am passionate about providing excellent customer service and building long-term relationships with clients and partners. I am looking for a challenging and rewarding opportunity to leverage my skills and experience, and contribute to the success and growth of a dynamic and innovative organization.