Courtney Daniel Email & Phone Number

• Manage all details of assigned accounts & act as liaison between company and all clients
• Create custom package to deliver to client with highlights of partnership at end of season/event
• Works at maintaining clients by building relationships and maintaining contact before, during, and after a project.
• Create all contracts and invoices for clients as well as send out and follow up on signature and payment.
• Collect and organize all assets received from client for event.

Frisco, Texas

• Assist in interviewing potential CREW members for upcoming season
• All responsibilities of the Entertainment Team and Entertainment Team LeadAdditional experience includes: assisting the Director of Game Entertainment with scripting of pre-game and in-game entertainment, scripting PA.

• Act as “point” person between Director of Game Entertainment and on-field CREW
• Lead pre-season training for all entertainment team members
• All Entertainment and Promotions Team responsibilities as well

• Execute all pre-game, in-game, and post-game entertainment and promotions including National Anthem, Color Guard, First Pitch, Field of Dreams, and any other tasks to enhance the fan experience
• Work with front office staff to execute the promotional calendar including game day promotions, theme nights, in-game promotions, and community appearances
• Recruit volunteers for game day activities
• Greet fans as they enter the ballpark and hand out promotional items

Greenville, Texas

• Ensure the quality standards set by the company are being met and followed accordingly
• Review current processes and update as necessary
• Audit work completed in efforts to reduce the amount of errors
• Provide training to others on work-related tasks

• Research historical customer data in relation to PUC complaints and compose documentation of findings for Sharyland’s regulatory department
• Research methods to increase rating of our performance measures
• Conduct billing training to all billing employees through WebEx
• Assist customers and Retail Electric Providers with questions and concerns

• Assist customers and Retail Electric Providers with questions and concerns

Greenville, Texas, United States

• Assist customers via telephone and in person with their utility needs.
• Process cancellations, new connect paperwork, and new customer packets.
• Accept payments, prepare and make deposits.

Commerce, Texas

• Score keeping for various intramural sports
• Assist in the development of intramural officials training
• Mentoring under the Assistant Director of Intramural Sports/Sport Clubs at Texas A&M University – Commerce

• Assist customers via telephone and in person with their insurance needs
• Process renewals, cancellations and amendments to insurance policies
• Accepted payments, prepared and made deposits
• Create business cards and postcards to send to customers
• Made changes to the company website as needed
• Create quote sheets, renewal sheets, and cancellation sheets

Greenville, Texas, United States

• Contract Employment*
• First point of contact for this approximately 300 member facility
• Enroll approximately 15 new members per month
• Collect membership dues, answer questions, give facility tours
• Create flyers for special events and announcements of changes in schedules
• Designed bulletin boards with healthy living information

• Assist customers via telephone and in person with their insurance needs
• Process renewals, cancellations and amendments to insurance policies
• Accepted payments, prepared and made deposits
• Create business cards and postcards to send to customers
• Made changes to the company website as needed
• Create quote sheets, renewal sheets, and cancellation sheets

Master Of Science (M.S.), Marketing

Bachelor Of Science (B.S.), Human Performance