Courtney Daniel Email & Phone Number

• Manage all details of assigned accounts & act as liaison between company and all clients• Create custom package to deliver to client with highlights of partnership at end of season/event• Works at maintaining clients by building relationships and maintaining contact before, during, and after a project.• Create all contracts and invoices for clients as well as send out and follow up on signature and payment.• Collect and organize all assets received from client for event.

Frisco, Texas

• Assist in interviewing potential CREW members for upcoming season• All responsibilities of the Entertainment Team and Entertainment Team LeadAdditional experience includes: assisting the Director of Game Entertainment with scripting of pre-game and in-game entertainment, scripting PA announcements, sitting in on staff meetings, working in the control room, and learning every aspect of planning/booking game entertainment as possible.Other Entertainment and Promotions Experience:2017 Texas League All-Star GameDirk Nowitzki’s Heroes Celebrity Baseball Game (2014, 2015, 2016, 2017, 2018)Variety of Corporate Events at Dr. Pepper Ballpark (2014, 2015, 2016, 2017, 2018, 2019)

• Act as “point” person between Director of Game Entertainment and on-field CREW• Lead pre-season training for all entertainment team members• All Entertainment and Promotions Team responsibilities as well

• Execute all pre-game, in-game, and post-game entertainment and promotions including National Anthem, Color Guard, First Pitch, Field of Dreams, and any other tasks to enhance the fan experience• Work with front office staff to execute the promotional calendar including game day promotions, theme nights, in-game promotions, and community appearances• Recruit volunteers for game day activities• Greet fans as they enter the ballpark and hand out promotional items

Greenville, Texas

• Ensure the quality standards set by the company are being met and followed accordingly • Review current processes and update as necessary • Audit work completed in efforts to reduce the amount of errors • Provide training to others on work-related tasks

• Research historical customer data in relation to PUC complaints and compose documentation of findings for Sharyland’s regulatory department• Research methods to increase rating of our performance measures• Conduct billing training to all billing employees through WebEx• Assist customers and Retail Electric Providers with questions and concerns

• Assist customers and Retail Electric Providers with questions and concerns

Greenville, Texas, United States

• Assist customers via telephone and in person with their utility needs. • Process cancellations, new connect paperwork, and new customer packets. • Accept payments, prepare and make deposits.

Commerce, Texas

• Score keeping for various intramural sports• Assist in the development of intramural officials training • Mentoring under the Assistant Director of Intramural Sports/Sport Clubs at Texas A&M University – Commerce

• Assist customers via telephone and in person with their insurance needs• Process renewals, cancellations and amendments to insurance policies • Accepted payments, prepared and made deposits• Create business cards and postcards to send to customers• Made changes to the company website as needed• Create quote sheets, renewal sheets, and cancellation sheets• Filing, copying and scanning of documents

Greenville, Texas, United States

*Contract Employment*• First point of contact for this approximately 300 member facility• Enroll approximately 15 new members per month• Collect membership dues, answer questions, give facility tours• Create flyers for special events and announcements of changes in schedules• Designed bulletin boards with healthy living information• Assisted the sports coordinator with organizing of teams and compiling team schedules for flag football, softball, volleyball and table tennis• Cleaned the fitness equipment and prepared the facility for closing each evening

• Assist customers via telephone and in person with their insurance needs• Process renewals, cancellations and amendments to insurance policies • Accepted payments, prepared and made deposits• Create business cards and postcards to send to customers• Made changes to the company website as needed• Create quote sheets, renewal sheets, and cancellation sheets• Filing, copying and scanning of documents

Master Of Science (M.S.), Marketing

Bachelor Of Science (B.S.), Human Performance