Profesional De Atención Al Cliente
Current
Mar 2021 - Present
AeroLeads people directory · profile
Carlos T. Email & Phone Number
Staff Care Specialist
at
GoTo
LinkedIn matched
✓ Verified Jul 2026
3 data sources
Profile completeness 100%
Current company
Role
Staff Care Specialist
Location
Guatemala City, Guatemala
Company size
Who is Carlos T.? Overview
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Quick answer
Carlos T. is listed as Staff Care Specialist at GoTo, a with 5 employees, based in Guatemala City, Guatemala. AeroLeads shows a matched LinkedIn profile for Carlos T..
Carlos T. previously worked as Profesional de atención al cliente at Goto and Account Manager at Info-Telecom Shpk. Carlos T. holds Business Administration And Management, General from Universidad Galileo.
Company email context
Email format at GoTo
This section adds company-level context without repeating Carlos T.'s masked contact details.
GoTo
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Profile bio
About Carlos T.
9 yrs experience in BPO, worked and led several successful projects related to my occupation. LSSGB Certified.4 years in Telecommunications - Sales related positions.Sales & Profitability management.
Listed skills include Bpo, Outsourcing, Call Centers, Sla, and 9 others.
Current workplace
Carlos T.'s current company
Company context helps verify the profile and gives searchers a useful next step.
Goto
9 roles
Carlos T. work experience
A career timeline built from the work history available for this profile.
Dec 2017 - Present
Surveillance
Ptgi International Carrier Services
Bi Lat Monitoring.Forecasting.Loss Prevention.Reporting.
Feb 2016 - Nov 2017
Diputes Management & Collections Team Leader
Account: Warner Brothers Position: Senior Technical Operations Analyst Main Responsibilities: 1. Transition process from HQ SDC to Guatemala2. Returns Variance3. Reporting:- Generate Macros (Report Optimization w/ SAP as a Business Object)- Data Mining4. Process Automation through process objects (MS Office, IE, PDF, etc.)5. Continuous improvement projects6. C2C Billing for 3 different business areas.7. C2C Disputes.- Collections support.
Nov 2014 - Apr 2015
Nov 2012 - Nov 2014
Senior Specialist
Work Force Management Intraday Data Analyst- assigned to a BPO in 3 countries
Oct 2011 - Nov 2012
Middle Office Supervisor
Nov 2010 - Jul 2011
Lead Agent
worked to create department with the objective of increasing overall process accurracy
Mar 2010 - Nov 2010
Jun 2008 - Mar 2010
Team & coworkers
Colleagues at GoTo
Other employees you can reach at gotodesign.pt. View company contacts for 5 employees →
FT
Felipe Teles Curado
Colleague at GotoSão Paulo, Brazil
View →
AS
Anne Salgado
Colleague at GotoSanta Barbara, California, United States
View →
SJ
Sharon Juárez Guillén
Colleague at GotoGuatemala
View →
EZ
Erwin Zarco
Colleague at GotoGuatemala City, Guatemala
View →
CB
Carsten Bittrich
Colleague at GotoDresden, Saxony, Germany
View →
IC
Imani C.
Colleague at GotoHouston, Texas, United States
View →
LH
Louschia Harding
Colleague at GotoIreland
View →
YL
Yesenia Landaverde
Colleague at GotoBoston, Massachusetts, United States
View →
ES
Enrique Segarra Martinez
Colleague at GotoGuatemala
View →
MG
Molly Gonzalez
Colleague at GotoOmaha Metropolitan Area, United States
View →
Felipe Teles Curado
Colleague at GotoSão Paulo, Brazil
View →
AS
Anne Salgado
Colleague at GotoSanta Barbara, California, United States
View →
SJ
Sharon Juárez Guillén
Colleague at GotoGuatemala
View →
EZ
Erwin Zarco
Colleague at GotoGuatemala City, Guatemala
View →
CB
Carsten Bittrich
Colleague at GotoDresden, Saxony, Germany
View →
IC
Imani C.
Colleague at GotoHouston, Texas, United States
View →
LH
Louschia Harding
Colleague at GotoIreland
View →
YL
Yesenia Landaverde
Colleague at GotoBoston, Massachusetts, United States
View →
ES
Enrique Segarra Martinez
Colleague at GotoGuatemala
View →
MG
Molly Gonzalez
Colleague at GotoOmaha Metropolitan Area, United States
View →
1 education record
Carlos T. education
FAQ
Frequently asked questions about Carlos T.
Quick answers generated from the profile data available on this page.
What company does Carlos T. work for?
Carlos T. works for GoTo.
What is Carlos T.'s role at GoTo?
Carlos T. is listed as Staff Care Specialist at GoTo.
Where is Carlos T. based?
Carlos T. is based in Guatemala City, Guatemala while working with GoTo.
What companies has Carlos T. worked for?
Carlos T. has worked for Goto, Info-Telecom Shpk, Ptgi International Carrier Services, Capgemini, and Transactel.
Who are Carlos T.'s colleagues at GoTo?
Carlos T.'s colleagues at GoTo include Felipe Teles Curado, Anne Salgado, Sharon Juárez Guillén, Erwin Zarco, and Carsten Bittrich.
How can I contact Carlos T.?
You can use AeroLeads to view verified contact signals for Carlos T. at GoTo, including work email, phone, and LinkedIn data when available.
What schools did Carlos T. attend?
Carlos T. holds Business Administration And Management, General from Universidad Galileo.
What skills is Carlos T. known for?
Carlos T. is listed with skills including Bpo, Outsourcing, Call Centers, Sla, Team Management, Process Improvement, Workforce Management, and Customer Experience.
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