Christopher Arnold Email & Phone Number

Saint Paul, MN, US

United States

As an Engagement Lead, I specialize in driving strategic relationships and ensuring the successful delivery of key initiatives. My role focuses on fostering collaboration between stakeholders, managing cross-functional teams, and ensuring that business goals align with client needs and expectations.

United States

As a contract professional, I specialize in delivering tailored project management and engagement leadership services for diverse clients, focusing on Microsoft Dynamics 365. My work focuses on ensuring the seamless execution of initiatives, driving stakeholder alignment, and delivering measurable outcomes.

Buffalo, NY, United States

• Led the complete operational management of Dynamics 365 (D365) implementations, driving projects from initial planning through execution. Managed cross-functional teams in IT, finance, and operations to deliver.
• Directed the successful migration from multiple legacy CRM systems to D365 CE, streamlining operations and enhancing customer relationship management.
• Spearheaded the transition from JD Edwards to D365 F&O, ensuring a seamless requirements validation, development, and initial testing process.
• Optimized D365 HR, improving global employee experience through standardized roles, titles, and responsibilities.
• Implemented iCIMS Applicant Tracking System to replace Taleo, enhancing recruitment efficiency and improving candidate tracking.
• Redeveloped and optimized reporting systems, improving data accessibility, insights, and decision-making.

Irvine, California, United States

• Led the technical development of the Project Management Office (PMO), overseeing strategic vision and resource optimization. Standardized project management methodologies to ensure efficient delivery across a portfolio.
• Directed the management and enhancement of the company’s D365 CE environment, improving project tracking and reporting accuracy.
• Established a comprehensive work planning framework that optimized project financials and resource utilization.
• Drove cross-departmental process improvements to support project execution and methodology adherence.
• Acted as the business analyst for the internal data warehouse project, ensuring alignment with organizational data needs.
• Developed a robust, multi-practice estimation tool that streamlined work breakdown structure (WBS) creation, project costing, and comprehensive scope definition, ensuring accurate and efficient project estimates across.

Greater Minneapolis-St. Paul Area

• Managed client-facing consulting engagements, aligning technical solutions with business objectives. Led cross-functional teams and acted as the primary client liaison to ensure project success.
• Supported business development efforts through project estimation, scope definition, and statements of work.
• Directed the staffing and supervision of multiple high-impact projects, ensuring on-time, on-budget delivery.
• Successfully managed a team of consultants, achieving high utilization rates and continuous performance improvement.

MN, ND, SD, NE, IA

Collaborated with Business Partners to drive sales of IBM System x and Storage products across 5 states. Conducted regular leadership meetings, provided technical training, and facilitated demo equipment usage. Developed and executed strategic business plans to boost server and storage sales. Consistently exceeded monthly and quarterly sales quotas through.

Eden Prairie, Minnesota, United States

• Revitalized IT operations through strategic staffing, policy implementation, and infrastructure upgrades. Introduced new technologies to stabilize the network and critical business systems.
• Enhanced IT infrastructure and improved helpdesk performance, increasing client satisfaction and service quality.
• Spearheaded the implementation of major system upgrades, ensuring stable and secure IT operations.

Eden Prairie, Minnesota, United States

• Designed and implemented a cross-functional maintenance revenue system that improved sales renewals across product lines. Reduced service inventory needs while expanding product offerings.
• Reduced inventory costs from $6M to $4.5M by streamlining logistics and dispatch processes.
• Achieved $400K in annual savings through optimized RMA processes and technology solutions.
• Designed and implemented a strategic estimation tool that enabled comprehensive product configurations with fewer than 5 inputs, eliminating errors, reducing service costs, and enhancing customer satisfaction during.
• Developed a customer-facing support website that provided comprehensive technical product information and a detailed matrix of supported third-party products and approved driver versions.

Eden Prairie, Minnesota, United States

• Standardized professional services offerings, enabling consistent and high-quality service delivery for data storage products. Developed processes to integrate professional services with the sales cycle.
• Created statements of work to streamline service delivery and align with customer needs.

Eden Prairie, Minnesota, United States

Recognized as the top Systems Engineer within the first year for outstanding technical sales support. Designed and implemented key marketing tools that enhanced sales of large data systems.

Managed, trained, and developed a team of 10 Systems Engineers, leading large-scale server and desktop system implementations in educational settings. Partnered with sales teams to support client engagements, scoped project sizes, defined equipment and labor requirements, and developed detailed Statements of Work (SOW). Oversaw end-to-end project.

Consulted on Novell network projects for educational institutions, specializing in large-scale system implementations and network maintenance. As a Multiple-Master CNE, executed Novell network configurations, ensured optimal system performance, and provided ongoing maintenance. Leveraged deep technical expertise to design, deploy, and support complex.

Founded and operated an IT consulting firm specializing in Novell network solutions. Provided expert Novell consulting services to other IT companies, filling a critical gap in Novell expertise. Led network implementations, troubleshooting, and system maintenance for large-scale clients, ensuring robust and scalable network performance. Demonstrated strong.

Provided Novell network consulting for large-scale projects, focusing on educational systems. As a Multiple-Master Certified Novell Engineer (Master CNE), led the successful implementation and maintenance of complex Novell networks, ensuring reliability and scalability. Delivered full-service solutions, from network design and deployment to ongoing system.

General Manager of Steak & Ale Restaurant in Sarasota, Florida, overseeing a team of 3 assistant managers, 1 training manager, and 85 employees. Improved annual sales to over $1.5M and achieved the company’s second-highest holiday sales in November 1993. Led operations management, including staffing, training, and performance optimization. Focused on.

Started as a Restaurant Assistant Manager, overseeing daily operations across multiple hotel restaurants. Transitioned to coordinate large-scale renovation projects for two restaurants and hotel rooms, ensuring timely completion and budget adherence. Additionally served as a Food & Beverage cost analyst, managing financial performance, controlling costs.

Ba, Business Administration

Bachelor Of Business, Hotel, Restaurant, And Institutional Management