Christopher Barnes Email & Phone Number

Houston, Tx, Us

Houston, Texas Area

Steered business logistics, dispatch, customs activities, and operations projects while managing premier client accounts across the globe, including Europe, the Middle East, Asia, and the Americas. Created Comprehensive Logistics Plans, Transportation Schedules, and Itineraries for corporate and private aircraft clients to meet their destinations within ambitious schedules while protecting their safety and security. Recognized for Superior Performance, Operational Leadership, Account Management Expertise, and Professional Integrity with Opportunities for Additional Training and a Series of Rapid Promotions with increased responsibilities and larger clients (Previous roles included Operations Specialist and Operations Coordinator). Designed and Deployed Operational Improvements and Corrective Actions to Enhance Performance Efficiency, Accuracy, and Compliance. Steered Root Cause Analysis (RCA) Projects to design solutions to customer pain points, operational roadblocks, and compliance issues. Facilitated Core Training Workshops to cultivate the staff’s professional knowledge/expertise on organizational services using a variety of delivery methods, including presentations, activities, and games. Improved Longstanding Relationships with Small to Medium-sized Business (SMB) Accounts, Including Leading a Two-year Project with a Key VIP Client as Their Dedicated Representative. Provided superior service to maximize client satisfaction with the organization and ensure client retention. Traveled to greet clients on the runway upon arrival/department, proactively identified and resolved potential setbacks, and responded to questions, inquiries, and issues in a timely and professional manner. Calculated and Analyzed Cost of Services to Develop Competitive Pricing for Client Quotes and Bids that captured new business while maximizing profit margins.

Master Of Arts In Theological Studies

Bachelor Of Business Administration (B.B.A.)

Education record