Christopher Barnes Email and Phone Number
Seasoned Services Center Manager | Transforming Processes for Excellence & Innovation🔹 Over 25 years of managing operations and projects to ensure uninterrupted service delivery and compliance with industry standards. 🔹 Trusted leader known for consensus building, innovation, and a data-driven approach. 🔹 Adept at ensuring the seamless functioning of business units through planning, execution, and optimization of operational processes. 🔹 Committed to leveraging data for informed decision-making, regularly analyzing KPIs to drive productivity and service excellence.Key Career Highlights⭐ Managed the entire permitting process for a local government, overseeing over 20,000 permits annually. ⭐ Supervised a team of 20 direct and 98 indirect reports at the City of Henderson.⭐ Transformed the permitting and plan review process to 100% electronic, covering applications, plan review, fee payment, and inspections.⭐ Provided contribution to the City of Henderson receiving Gold certification from What Works in Cities through data-driven policies and leadership.⭐ Collaborated with staff from seven departments to maintain a one-stop-shop permitting customer experience.Professional Affiliations 🔸 International Association of Business Analysts🔸 Project Management Professional🔸 Southern Nevada International Code CouncilCore CompetenciesBusiness Operations Management | Information Technology Development and Implementation | Business Continuity | Innovation and Change Management | Vendor Management | Capacity Planning | Data Security | Compliance Management |
City Of Henderson
View- Website:
- cityofhenderson.com
- Employees:
- 1274
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Manager Of Development Services CenterCity Of Henderson Dec 2019 - PresentHenderson, NvOversee the entire permitting process for a local government that produces over 20K permits per year, working with staff from 7 different departments to create a one-stop shop permitting process. Promoted to coordinate the work of a multi-departmental task force to manage the activities of the City of Henderson Development Services Center. Optimized revenue streams and reduced operational expenditures by monitoring and managing the Development Center Enterprise Fund to improve budgeting and resource allocation. Facilitated training and team-building sessions that increased team productivity and ensured all staff met or exceeded customer service standards. Streamlined workflows by analyzing and recommending process improvements in organizational and team structure to improve overall service delivery efficiency. Served on various task forces and committees, representing the City and advocating for development-related services and issues, leading to securing several key partnerships. -
Development Services Center CoordinatorCity Of Henderson Sep 2013 - Dec 2019Served as the Development Services liaison and project expediter for high-profile development projects. Strategized and planned all activities and operations of the Development Services Center. Led the organization to be recognized by the City Council of Henderson in 2016 for consistently meeting service targets above 90% for all plan review and inspection activities over ten years. Reduced the average permit approval time by coordinating with multiple departments to streamline the permit processing system. Oversaw the business side of technology-related initiatives impacting the Development Services Center, leading to the implementation of new digital tools that enhanced operational efficiency. Supported a 3.5-year enterprise-wide software implementation project, achieving zero downtime by effectively managing requirements assessment, vendor configuration, internal staff testing, and training. Managed resources and workflow to ensure the timely completion of high-profile projects such as the Raiders Training Facility, Jasmine Data Center, and Costco, all of which met their development timeline goals.
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Technical Analyst IiiCity Of Henderson Dec 2006 - Oct 2013Henderson, Nevada, United StatesServed as the central point of contact for all IT-related issues within the department, managing multiple technology-related project initiatives within the Building and Fire Safety department. Reduced downtime by analyzing data from various software systems to predict trends and potential issues and enable proactive problem-solving. Achieved a high resolution rate and improved response times by conducting comprehensive technical analysis on departmental software systems Increased user proficiency to reduce support requests by facilitating departmental staff training on mission-critical applications and hardware. Cut the department's IT expenses by identifying cost-saving measures through technical analysis. Developed and executed risk mitigation strategies based on data analysis to decrease system vulnerabilities and enhance data security. -
Owner / General ManagerMjc Group, Llc Sep 2007 - PresentLas Vegas, Nevada, United StatesOperate a local urban day spa in Las Vegas, managing all aspects of operations, including human resources, payroll, strategy, and marketing. Managed front and back-of-house operations with a focus on streamlining processes and implementing efficient scheduling systems to reduce operational costs. Designed and executed innovative marketing campaigns that boosted client appointments and increased overall spa revenue. Reduced product and supply costs by fostering relationships with all vendors and negotiating better pricing and payment terms. Developed a short-term and long-term business strategy, incorporating trend analysis that delivered substantial growth in market share. Fostered a client-centric environment as the central point of contact for all client-related matters.
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Administrator / Business Operations And Technology SupportSouthwest Gas Corporation Nov 2000 - Dec 2006Las Vegas, Nevada AreaAdministrate and manage initiatives related to internal and external web applications. Perform business and requirement analysis on a variety of business operations. Serve as the central vendor contact. Facilitate customer service training for all internal employees. Responsible for customer assistance operation report management, review, and documentation. Audit the proper working of reports to ensure SOX compliance. -
Programmer AnalystProcaps Laboratories Mar 2000 - Nov 2000Henderson, Nevada, United StatesResponsible for all stages of software development for a large vitamin company. Provided detailed analysis of new projects and existing solutions. Troubleshoot problem areas in sales, web and SCADA software. Product research. -
Software AnalystSynapsis Llc Jun 1999 - Mar 2000Las Vegas, Nevada, United StatesInvolved in the design, production, and support of all software and hardware solutions offered by the company. Integrated software within company network for testing purposes. Provided support for software and hardware issues.
Christopher Barnes Education Details
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Business Administration, Management Information Systems
Frequently Asked Questions about Christopher Barnes
What company does Christopher Barnes work for?
Christopher Barnes works for City Of Henderson
What is Christopher Barnes's role at the current company?
Christopher Barnes's current role is Seasoned Leader in Development Services | Optimizing Operations & Compliance at Scale | Innovation and Information Technology Management for 25+ Years | Small Business Owner 18+ Years.
What schools did Christopher Barnes attend?
Christopher Barnes attended University Of Nevada-Las Vegas.
Who are Christopher Barnes's colleagues?
Christopher Barnes's colleagues are Marie Acosta, Alyssa Denison, Tyson Hollis, Peyton Beck, Nathan Hill, Kourtney Campbell, Janice Rabin.
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Christopher Barnes
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Christopher Barnes
Eugene, Or4anaplan.com, 3m.com, gmail.com, mmm.com -
Christopher Barnes
Professor Of Organizational Behavior At National University Of SingaporeSeattle, Wa3hotmail.com, washington.edu, uw.edu -
Christopher Barnes
Director At Clinical And Translational Science Informatics And Technology (Cts-It)Gainesville, Fl -
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