Skilled Technical Engineer with a comprehensive skill set which effectively supports organizations to meet their business IT objectives. Experienced in hardware and software troubleshooting, system administration, customer relations, computer training and operations management. Resourceful decision-maker, who works closely with top management, analyzes situations carefully and is effective in both short-range action and long-range planning. A self-motivated professional who sets realistic goals, has hands-on experience and has the ability to get things done.