Chase Anderson Email & Phone Number

Seattle, Washington, United States

• Managed technical projects for 25 active clients, contributing to a significant $2 million in Annual Contract Value.
• Conducted 15+ product demos and pre-sales presentations annually, tailored to client needs in the video technology space, resulting in a 20% deal close rate.
• Led end-to-end technical onboarding process for SaaS media clients across 3 analytics products, leading to 100% product adoption rate.
• Converted complex business requirements into automated custom analytics dashboards and reports using AWS Quicksight, Redshift, and Athena, reducing manual custom reporting by 80%.
• Responded to RFPs/RFIs with comprehensive and tailored technical documentation, resulting in a 20% increase in successful bid wins.
• Developed and upheld comprehensive Confluence documentation for diverse client solutions processes, enhancing process clarity.

Seattle, Washington, United States

• Oversaw Agile-driven management of client engineering prioritization queue for 30+ clients, reducing per-client backlog by 25%.
• Led the onboarding process for 5 new customers, ensuring seamless integration into our technical ecosystem, achieving a 100% adoption rate.
• Directed integration of new client data vendors, expanding partnerships by 30% and increasing data coverage by 20%.
• Directed the exploration and integration roadmap for 10 new data vendor partnerships, resulting in a 15% increase in client data coverage.
• Generated 30+ custom client reports and dashboards per month using AWS Athena and Quicksight, resulting in a 20% increase in product adoption.
• Successfully managed and adapted to role transitions and expanded responsibilities resulting from a company acquisition, ensuring continuity in client solutions and technical project management amidst organizational.

• 12-week, 480+ hour immersive Software Engineering program.
• Created and deployed a MERN stack inventory management application with full CRUD operations.
• Created and deployed a MEN stack wine education and inventory application with full CRUD operations.
• Remotely collaborated on and deployed a Python/Django/PostgreSQL stack full CRUD interactive card game database.

Seattle, WA

• Provided exemplary customer service in a fine dining setting through maintaining consistently high standards to provide customers with the best possible experience.
• Assisted restaurant Wine Director quarterly in educational sessions for 30 staff members on restaurant's new wines.
• Collaborated with Cellar Master to maintain a 1000+ bottle wine list and ensure a fully stocked restaurant.

Greater Seattle Area

• Succeeded in a high-pressure winemaking environment, regularly working Saturdays and Sundays to complete necessary duties to yield the best possible product.
• Independently managed and operated winemaking equipment to allow the winemaker to achieve other goals.

Maui, HI

• Demonstrated deep knowledge of wine and beverage service and salesmanship to elevate guest experience while providing world-class customer service.
• Prepared and executed beverage menus for multi-course dinners and special events.
• Implemented, expanded, and executed seasonal resort events.

Maui, HI

• Confidently demonstrated menu knowledge and salesmanship to elevate restaurant sales.
• Provided prompt and friendly customer service by creating guest experiences while respecting limited timelines.

Seattle, WA

• Expanded and maintained an extensive database of private market investor data relating to fund performance.
• Conducted outreach to private market investors through targeted phone and email campaigns to gather fund performance data for top private market funds.
• Implemented improved research processes through weekly database queries for more efficient outreach.
• Created and improved training material and situation-oriented call scripts for more effective outreach.

Bachelor Of Arts - Ba, Community Psychology

Computer Software Engineering