Cecilia (Ceann) Palmer Email & Phone Number

Manchester, Ia, Us

United States

Provide live, one-on-one coaching sessions via Zoom, including resume reviews, mock interviews, and career goal consultations, leveraging expertise in hiring practices and recruitment.Offer detailed feedback to clients through recorded Zoom sessions with Closed Captioning, ensuring ADA compliance and enhancing accessibility.Rewrite resumes tailored to specific job descriptions to improve Applicant Tracking System (ATS) compatibility and optimize client outcomes.Advise clients on best practices for resume writing, formatting, and cover letter development using effective communication, resulting in an average 4.6-star satisfaction rating.Utilize knowledge of job search platforms and freelance employment trends to provide actionable strategies for client success across various industries, including coding, design, and data analytics.Manage workflow efficiently via Jira and Google Workspace ensuring timely and accurate service delivery.

United States

Created and published video tutorials for a YouTube playlist, driving a 60% increase in views in 3 months.Provided first-level technical support via Freshworks Help Desk, ensuring seamless resolution of software-related issues.Designed and executed targeted email campaigns and social media posts leveraging strong digital marketing skills.Collaborated with department using Slack to develop comprehensive online training modules for a 40-hour course, to support hybrid learning environments.Designed training resources for courses utilizing instructional design skills, ensuring alignment with the educational goals.

Delhi, Iowa, United States

Mentored students in establishing actionable career goals through one-on-one sessions, aligning objectives with industry standards and in-demand skills.Conducted mock interviews to prepare students for competitive hiring processes, providing constructive feedback to improve communication, professionalism, and confidence.Guided students in creating targeted resumes and cover letters tailored to specific job descriptions, increasing Applicant Tracking System (ATS) compatibility and interview success rates.Delivered comprehensive support for LinkedIn profile development, enhancing students’ online professional presence.Coordinated experiential learning opportunities by facilitating internships, and job shadowing programs, bridging the gap between education and workplace readiness.Developed and led dynamic workshops on career advancement topics, including strategic networking, job search techniques, and mastering the modern job market.

Cedar Rapids, Iowa, United States

● Instructed Introduction to Computers, Emerging Technology Trends, Desktop Publishing, and Programming and Logic courses.● Developed interactive e-Learning modules with embedded assessments to enhance students' interpersonal and technology skills across four courses.● Attended annual professional development training to incorporate new content and technology knowledge into the curriculum for more than 50 students per semester.● Implemented and managed a tracking system for educational outcomes for over 300 students.Skills: Learning Management, Learning Management Systems, Microsoft Office Suite (Word, PowerPoint, Excel, Access), Instructional Design, Teaching, Higher Education, Student Affairs.● Devised E-Learning with embedded assessments to develop both interpersonal and technology skills for 4 courses● Attended annual professional development training and applied new content and technology knowledge into the curriculum for over 50 students per semester● Developed and managed a system for tracking the educational outcomes for 300+ students

Peosta

Courses taught: Work-based Learning, Pre-Employment Strategies, Data Processing, Information Computing, and Accounting.● Developed lectures and materials on effective cover letters and resume writing techniques for clients resulting in an increase in the number of instant job offers during the interview process● Organized networking events with local employers, both in-person and via LinkedIn, to uncover non-posted job opportunities● Guided 75+ professionals in securing job shadows and internships by providing one-on-one support and resources, encouraging mentoring opportunities for local employers● Coached individuals on mock behavioral interviewing, both individually and in a group setting, using the STAR method. Received positive feedback from professionals after their stellar interview performances● Administered 150+ internship job performance evaluations, ensuring clients' continued professional development

Cascade, Iowa, United States

Collaborated with students to set clear, actionable career goals through tailored planning sessions, aligning objectives with current industry trends and hiring practices.Facilitated mock interview sessions, utilizing insights into corporate recruitment processes to help students refine communication skills and build confidence.Provided hands-on training in essential software skills, such as applicant tracking systems, resume-building tools, and LinkedIn, to enhance career readiness.Assisted students in developing professional resumes and cover letters customized to job descriptions, maximizing their Applicant Tracking System (ATS) scores.Guided students in optimizing LinkedIn profiles to strengthen professional branding and attract potential employers.Established and coordinated internships, externships, and job placement opportunities, connecting students with relevant industry experiences.Supported students through the job application process, offering expertise in sourcing opportunities, completing applications, and preparing supporting documents.Designed and delivered interactive workshops on key career development topics, including resume writing, networking, and interview preparation, to equip students for success in competitive job markets.

Manchester, Iowa, United States

● Worked with SMEs to develop training to analyze web analytics for better decision-making● Designed graphics, layouts, company logos, and websites based on good design principles● Produced still and animated graphics for Youtube, using video equipment

Manchester, Ia

● Collected video, audio, and still shots for testimonials to create print and social media posts● Coached employees to use SEO techniques to improve Google rankings● Trained employees how to edit images, create with InDesign, and use audio/video and screen capturing software

Certificate, Ux/Ui Design

Ma, Instructional Design For Online Learning

Bachelor Of Science - Bs, Business Administration And Management, General