Ceasar Caban Email & Phone Number

Salem, New Hampshire, United States

Waltham, Massachusetts, United States

Onsite Specialist, worked with clients / points of contact on any technical / operational issues. Network Engineering - Planned, and deployed network stacks, whether it be entire new offices or upgrading existing spaces, this includes, sourcing ISP, picking modem, sourcing and installing firewall, configuring switches, wireless access points, setting up.

Greater Boston Area

Reviewed customer order details, pre-pressed files to ensure they were print ready and matched spec and ordered. Created and reviewed internal processes in regards to customer service, marketing, documentation, and technical support. Examples include “How to create and manage a support ticket” and I would always ensure we had inhouse examples of products.

Greater Boston Area

Disassembly. Inspection while also performing SMT rework (repairs).Flashing and testing firmware releases.Reassembly of the Pavlok wearable devices. Created a system for logging test results with specific devices and order numbers as to help keep track of recurring hardware issues and identify solutions to problems. Identified issues that could have caused.

Boston MA

-Consulted customers on print and design options.-Maintained business to business accounts and relations-Implemented servers for backup and file management.-Provided on site and remote IT support-Software Consultation and deployment for internal use.-Deployed company technology such as, laptops, desktops, monitors, printers, routers and switches.-Operated.

-Opening and closing shop, preparing and maintaining machinery.-Taking client files from the pre-press stage through imposition, to printing, to finally finishing; independently.-Maintaining customer relations both in store, via email and phone communications-Vehicle based deliveries performed as needed, as well as vehicle use for company.

Cambridge Massachusetts

-Opening and closing store and performing cash counts-Key Holder-Fitting customers to products and features to meet their needs.-Increasing store revenue through selling features and accessories along with phones and services-Constantly updated knowledge of cutting edge products current and future and having a natural ability to explain technical.