Cecil Clark Email & Phone Number

Canton, Ma

• Developed detailed in-depth procedural documentation for customer disaster recovery configurations resulting in streamlined step-by-step guidance that assist the Information Technology (IT) Staff with the recovery of data in a Primary Data Center or Secondary Data Center. • Provided real-time training to customers in the use of disaster recovery procedures resulting in validation of accuracy and promoting confidence for successful disaster recovery.• Assessed technology infrastructures using a variety of tools and submitted detailed reports regarding current status; recommended enhancements and problem remediation to alleviate infrastructure weakness resulting in cost saving measures and decreased downtime.• Influenced Sales and Design Engineering departments in developing new business services; a customer readiness assessment service was crafted which resulted in revenue stream and achieved a comprehensive infrastructure design.

Canton, Ma

• Developed weekly detail project status reports for IT project managers and Hospital Department leaders; as a result, Hospital department managers in collaboration with IT project managers were able to schedule the required number of nursing staff needed onsite during implementation and testing phase for the migration. • Oversaw daily operations of MEDITECH Servers and SAN infrastructure build; provided Server and SAN Subject Matter Expertise (SME) to the Information Technology (IT) Staff which resulted in validation of infrastructure build and knowledge transfer for the IT Staff. • Acted as oversight for all technical issues related to the MEDITECH system; resulting in an ongoing comprehensive issues report containing classification of severity and time to resolve; which provided insight to project managers for consideration of modifying project migration timing and planning.

• Performed as lead technical engineer for CHRISTUS Health MEDITECH HIS infrastructure build and implementation; resulting in a successful go-live; providing hospital staff access to patient information to conduct patient care services.• Administered CHRISTUS Health MEDITECH HIS disaster recovery configuration consisting of EMC Symmetrix, EMC SRDF, HP EVA and BridgeHead Software; provisioned storage for MEDITECH disaster recovery rehearsal infrastructure at HP Business Continuity Recovery Service Center (BCRS) resulting in consistent RTO of 4 hours; validated and confirmed by CHRISTUS Health internal auditors.• Configured and implemented Brocade M2640 Storage Router to provide access to data residing on several disparate Storage Area Networks; which alleviated the need to merge SAN Fabrics and avoid downtime.