Ngoc Tran Email & Phone Number

Sunnyvale, Ca

• Plan and execute company Press Release marketing campaign.• Follow up on email blast marketing campaign.• Assist in maintaining company’s social media channel: Facebook, Twitter, LinkedIn, Pinterest.• Perform various marketing researches, make reports and recommendations on social media plan and marketing programs.

Santa Clara, Ca

• Participated in the business requirement gathering process• Conducted enterprise analysis and reviewed feasibility report consisting of economical, organizational and technical analysis • Conducted GAP analysis and Return on Investment (ROI) analysis• Identified documented business and technical requirements from both formal and informal sessions and validated the needs of the business stakeholders• Practiced developing Use Cases, Activity Diagrams, using UML and Visio, data flow and data modeling.

Work From Home

• Promote Shortform channels using social media to gain views.• Specialize channels to attract desired and promising viewers to increase pay per view.• Promote and advertise channels through various social media tools and networks such as Pinterest, Stumbleupon, Reddit, Digg, Facebook, Twitter, Youtube…

Sai Gon, Vn

• Worked with Product Manager to identify new market opportunity and complete concept-testing for new product.• Conducted market research to analyze competitors; evaluate market penetration; determine brand perceptions; understand customers needs.• Performed competitive analysis to maintain our competitive advantages.• Provided ROI analysis of all marketing campaign and sales activities; conducted analysis on various media channels to determine the one most fit to the campaign.• Managed market segmentation, targeting, and positioning exercises• Performed annual customer satisfaction survey and compile report.• Integrated market research data with company’s CRM system.

Office administration functions: order supplies, take phone calls, arrange meetings for executivesAccounting and finance functions: Quoting, billing and contacting customers for collection, account receivable, account payable, journal entries and general ledger administrationOther administration and business assignments as required

Viet Nam

Citibank – Ho Chi Minh City, Vietnam branch [10/2008 – 12/2008]; Performed research on Vietnam import and export companies; surveyed to know their demand in capital in order to seek new potential customers.Wrote up reports on the findings from research to upper management.Made phone calls to existing customers to collect feedback and understand early potential problems. Reported findings to management to improve customer satisfaction and operational efficiency.Made phone calls, visit potential customers and existing customers to introduce new financial products.

Hayward, California

Collected, organized books.Assisted students to locate relevant resources.Book counting, administrative duties and various other tasks as assigned.

Mba, Mba - General

Bs, Business Administration - Finance And Corporate Management, 3.5

Activities and Societies: Vietnamese Student Association Participate in the fundraising event