Cecilia Hernandez Email and Phone Number

Five years collaborating with the company with: Use of 8D, 3L5W tools for troubleshooting.• Statistical tools for process controls• Monitoring and coordination during the repair process and attention to warranties in a timely manner, achieving customer satisfaction.• Personnel in charge of the sub-assembly and assembly lines.• Monitor and control the assembly processes.• Initiate and follow up corrective actions• Lead analysis of customer issuesCoordinate the sorting and containment of the faulty or suspicious finished products• Evaluate the quality of the product in customer locations • Communicate potential problems to the support teamsCoordinate 8D’s for customers and internal quality issuesDevelop control plans and quality inspectionsPromote continuous improvement in qualitySupport the assembly processes in the points related to quality.