Run MRP in order to get orders and develop a production plan.Input orders in SAP to make production plan.Study the safety stock behavior vs consumption.Support for abnormalities to change production plan according to customer needs.Work with the Raw Materials Buyer to get the materials on time based on production plan.Monitor stock of Raw Materials and Finish Products vs Safety Stock and Purchase Orders.Forecast production plan for 3 months according with Plant Capacity.

Open customer accounts by recording account information.Maintains customer records by updating account information.Resolves product or service problems by clarifying the customers complaint, determining the cause of the problem, selecting and explaing the best solution to solve the problem, expediting correction or adjustment, following up to ensure resolution.Enter customer order.Give information to the sales team or customer about the status of his requirements.Provide pricing and delivery information.Maintain customers databases.Communicate and coordinate with internal departments.

Attracts potential customers by answering products and service questions, suggesting information about other products and services.Open customers accounts by recording account information.Deal directly with customers either by telephone or email.Provide pricing and delivery information.Communicate and coordinate with internal departments.