Cecilia Thor Email and Phone Number

Project manager within Logistics Services material management.

Responsible for coordinate the new way of working with in Solution Management when it comes to Maintenance, Quality, Support, Budget and Forecast for IT Solution supporting Logistics Services area. Process Manager for change request development and implementation process and Solution Budget and follow up process. Administrate and follow-up all approved or to be approved change request within in Logistics Service applications. Trainer and implement responsible for SMP (Solution Management Process) within GTO Logistics Services. VPS and KPI coordinator within P & IT.

Responsible for inform and to represent Parts in different fora as Idm and security workgroup and Planning and organize steering group training for Volvo Parts. Chairman for Baldo steering group. Dialog with stakeholders, users, support team and development team for all the systems. Planning, follow-up of quality and budget. Involved in stakeholder to get and give information of user/market quality issues. Responsible for release information. Creating and follow-up of CR for all systems.

Responsible for process support all roles from line Management to Deployment responsible. To keep our process in line with Volvo Parts and Volvo group strategies.Preparation and monitoring of ISO audits within PSS. I have together with the CIO office at Volvo Party developed and introduced a Business Case process for the CR and projects. Responsible for the VPS assessment and introduction for PSS, one of the steps is to implement SCRUM method into our projects. Develop and implementation of process improvements internally and globally and keep the BMS updated for Product Support Systems (PSS). Responsible for update, designing and support Parts development process change management tool, Clear Quest (handle change request, bug reports and tasks).

Manage a global test team of 12 persons for system and end user validation tests for TechTool, VCADS Pro, NAMS, GD and Impact for both project and maintenance releases. Test strategies, planning and test result validation. Recommendations for project managers about tool status, ready for release. Test group located globally within Volvo. Test to be performed at vehicles and rigs. Use of my truck driving license.