* Talent Acquisition Expertise: Specialized in recruiting top talent for AI-driven transit technology and advanced mobility solutions, covering Operations, Testing, Engineering, Administrative, and Technical roles for leaders like May Mobility, Via, Zoox, Gatik, and Toyota Research Institute.* High-Volume Recruitment: Managed 10+ high-volume requisitions simultaneously, ensuring timely staffing to meet hiring needs and target start dates.* Hiring Process Efficiency: Reduced time-to-fill by streamlining interview scheduling, enhancing the overall hiring process.* Candidate Experience: Improved candidate experience through prompt communication, clear feedback, and transparency.* Offer Acceptance: Increased offer acceptance rates by conducting thorough pre-screening and promoting company culture and benefits.* Talent Pool Qualification: Identified and gathered essential information to effectively qualify candidates.* Industry Knowledge: Developed a deep understanding of the TransitTech and Autonomous Vehicle industries for targeted recruiting.* Strategic Sourcing: Leveraged knowledge of talent markets and strong relationships to secure candidates for immediate and future needs.* Platform Proficiency: Utilized LinkedIn Recruiter, Indeed, Monster, and other platforms to expand network connections and engage passive candidates.* Candidate Evaluation: Conducted interviews to assess applicants' knowledge, skills, and experience, ensuring the best fit.* Hiring Manager Collaboration: Worked closely with Account Managers and Hiring Managers to understand job requirements and align candidate selection.* Staffing Partnership: Partnered with external staffing agencies to communicate hiring needs, prioritize quality, and align with client preferences.* Collaborative Strategy: Collaborated with the Recruiting Manager and Sourcing Team to execute hiring plans, ensuring an optimal talent mix while balancing timelines and scope.

* Enhanced Client Satisfaction: Proactively addressed client concerns and provided tailored solutions, significantly improving satisfaction.* Relationship Building: Cultivated strong relationships with key stakeholders, fostering long-term partnerships and loyalty.* Client Feedback Analysis: Analyzed client feedback to identify areas for improvement in product offerings and services, driving continuous enhancement.* Account Performance Reviews: Conducted regular performance reviews, identifying opportunities for upselling and service expansion.* Product Launch Support: Provided exceptional support during product launches, ensuring seamless integration with clients' existing operations.* Primary Client Contact: Served as the primary point of contact between clients and the Full-Stack Developer, facilitating clear communication and project success.* Industry Trend Monitoring: Continuously monitored industry trends to stay ahead of the competitive landscape and adjust strategies as needed.* Client Training Coordination: Coordinated training sessions on new product features, boosting user adoption rates and overall client satisfaction.* Client Development Strategy: Strategically planned, articulated, and executed client development initiatives to drive growth and success.

* Strategize, ideate, and create video, photo, copy and graphic content across all social media platforms including Instagram, Instagram Stories, Reels, IGTV, Facebook, Twitter, Youtube, Pinterest, TikTok, and My Little Plant Shop e-commerce website* Maintain an Instagram engagement rate that fluctuates between 2.1% and 1.80%* Cultivate a community to grow the My Little Plant Shop following by 41k followers over 3 years* Launched presence on TikTok platform* Led strategic content creation and branding/marketing strategy for My Little* Plant Shop* Develop visual mood photography using original Adobe Lightroom presets * Develop highly engaging video and photo social ads utilizing Adobe Spark Post* Conducted in depth research and analysis of social media Insights, tracked accounts reached, accounts engaged, audience, cities and countries of content reach as well as impressions and outbound links

* In-House Recruitment: Established an internal recruiting department, successfully sourcing and recruiting for technical, operations, and administrative roles at companies like Nest, Eero, Indeed, and internal IT opportunities.* Strategic Partnership: Partnered with Account Managers to accurately determine role needs, ensuring alignment with business objectives.* Candidate Assessment: Introduced and implemented assessments to evaluate abilities and experience, enhancing hire quality.* Job Descriptions & Posting: Crafted job descriptions and posted listings across ATS platforms, sourcing for Contact Center Management, Technical Support, Finance, Project Management, Engineering, Training, QA, Admin, and HR roles.* Job Board Utilization: Utilized job boards (LinkedIn, Indeed, Social Media, Glassdoor) to attract top talent.* Interview Management: Conducted initial interviews and managed the scheduling of subsequent interviews between candidates and hiring managers.* Onboarding Coordination: Managed onboarding, ensuring completion of background checks, SLAs, NDAs, and a smooth HR transition.* Passive Candidate Engagement: Engaged passive candidates through targeted approaches, building robust talent pipelines for current and future needs.* Innovative Sourcing: Researched and developed new methods for sourcing candidates and building talent pipelines, staying ahead of industry trends.* Recruiting Event Management: Planned and executed external and internal site recruiting events, promoting opportunities and attracting top candidates.* Hiring Manager Collaboration: Provided guidance and built rapport with hiring managers, ensuring alignment and satisfaction throughout the recruitment process.* Client Interface: Served as the primary point of contact, maintaining a direct interface with clients and ensuring all needs were met.* Offer Process Management: Managed the offer letter process, ensuring timely and accurate delivery to candidates.

Performed technical troubleshooting of product hardware, software, networking. Worked with engineering and product teams to identifying emerging customer issues. Triaged and resolved customer issues quickly and meticulously over multiple channels to ensure that inquiries were successfully resolved and within service level agreement.

Supervise front desk operations during assigned shift to a consistently high standard. Ensure shift teams have a current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events. Advise team of any special events or VIP Guests in the hotel that day. Monitor the appearance, standards, and performance of team members with an emphasis on training and teamwork. Maximize sales revenues through up-selling and marketing program. Manage guest requests, inquiries, and complaints promptly and completely. Maintain the professional appearance of the Front Desk with a focus on hospitality and Guest service.Conducted the first round of interviews during hiring.