As a Technical Consulting Manager, the following are some of my main responsibilities:- Provide consulting services on the Altéa Revenue Management and Group Management Systems to customers in the NORAM and LATAM regions.- Deliver End-to-End support to airlines migrating to the Altéa Revenue Management System: monitoring the airline's performance, calibrating the system to optimize its output, providing internal & external reports, data analysis (building and analyzing dashboards), KPI monitoring, etc.- Deliver End to End end-user training, support on Business Processes Transformation, pre-sales activities with prospective customers, among other commercial activities.- Produce ad-hoc studies on research topics supporting our lead data scientists and research teams.- Provide overall day-to-day on-site support to customers in the region.

This role entails the following main activities.1. NORAM and LATAM Regional Product Manager for products in the reservations area and Airline Agent touchpoints.2. Leading the scoping and requirement gathering activities for major projects within key Airlines in the region.3. Provide product vision and define the regional roadmap. Publish Release Notes for capabilities developed for the Airlines in the NORAM and LATAM regions.4. Coordinate several cross-functional activities for key focused areas in the region (e.g., Fare Family End to End, Branded Fares, Dual Inventory Fare, Global Distribution Systems adoption for content distribution for key airlines).5. Provide support in relevant cutover and pre-cutover activities for Passenger Service System migration in the region.6. Participate as a key stakeholder in the development cycle of capabilities implemented for projects within the region. Ensuring the original requirements are satisfied and correctly delivered to our customers.7. Provide support on other areas in the region: Departure Control System, Group Reservations Manager, Ticketing, etc.,

This role entails the following activities:1. Part of the Amadeus Product Experts organization. This department is present in all major regions throughout the world (e.g., Americas (NORAM and LATAM), Europe (EMEA), Asia (APAC)).2. Coordinate and implement cross-functional solutions for major projects in the Americas region.3. Support pre-sales and scoping activities for major projects, such as Passenger Service Systems migration and complex standalone product adoption for non-hosted airlines.4. Main Point of Contact, both internally and externally, on large capabilities. These activities consisted of project arbitration/coordination with top management, workshops with customer's organization, development lifecycle follow-up, a proxy between Commercial and Research & Development teams.5. Contribute with team ramp-up in several areas in the Airlines Area (Reservations, Agent Desktop, Reservations Group Manager).

During this period, I was fully dedicated to the Southwest Airlines (SWA) LONESTAR project. This project consists of the full migration to the Amadeus Altea System for all Southwest Airlines domestic flights. The following are my tasks:- Define technical solutions for the requirements created by SWA.- Fully support both SWA's business analysts and the developers and analysts located in Amadeus Nice.- Create Functional Specifications for new requirements.- Present Functional Walkthroughs to the customer.- Review opened defects, follow up on their fixes.

Ausy Contractor

Oxxigeno Networks S.L. is a software development consultant in charge of important projects like NH Hotels, Iberostar Hotels, Banco Popular, Adeslas, Casbega. I had the opportunity of developing software for important enterprises such as Capio Sanidad, one of the biggest Spanish chains of hospitals, Cedro, the Spanish center of reprographic rights, Nycomed, a pharmaceutical company. In these different projects I have been reinforcing my current knowledge and improving day by day my abilities as a programmer and software analyst, also learning with new technologies. In these different projects I worked mostly as a functional analyst and then developing public and internal web pages using the technologies I already knew and new technologies likeASP.NET, Hibernate.NET, Ajax, Microsoft SQL Server 2000, Microsoft SQL Server 2005.

Nextmedia is a software development consultant. During my experience in the company I fulfilled different roles; one of them was software development and software engineer using technologies and tools like ASP.NET, Microsoft SQL Server, Oracle 9i, Microsoft SQL Server Reporting Services and Analysis Services, programming languages like C# and VB.NET.