Cecilia Good Email & Phone Number

United States

Sheridan, Wyoming, United States

Sheridan, Wy

As the City Clerk, I’ve accomplished many things to increase the efficiency of the city:■ Personally developed new department processes to better manage cemetery deeds, liquor licensing, and agenda management.■ Led and implemented a new software city-wide, streamlining the agenda creation process and freeing up staff time to focus on other vital tasks■ Instituted a public records request policy that was approved by the City Council.■ Increased governmental transparency via edits to the city website that made information available and accessible to constituents

Worked alongside the project management team to submit multiple grants and low-interest loan applications for capital projects. Capital projects are critical to public infrastructure.I was the main point of communication between citizens and the Engineering team. We worked quickly to resolve any citizen concerns.

Decreased store turnover by 60% through the development of anemployee focus program and establishing strong, compassionate, andempathetic leadershipIncreased profitability of the highest volume store in the district by 5%annually while maintaining exceptional customer service scores

Master'S Degree, Marketing

Master Of Business Administration - Mba

Bachelor Of Business Administration (Bba)

Master Of Science (Ms), Human Resources Management/Personnel Administration, General