Cecilia L. Email & Phone Number

Brandon, Fl, Us

Tampa/St. Petersburg, Florida Area

Tampa, Fl

~Responsible for data cleansing initiatives to identify necessary missing data from Engineer drawings in support of the Blue Ocean implementation of SAP.~Locate drawings within company's ERP Systems using Team Center, Syteline, AutoDesk, Vault, Inventor, AutoCAD, and security enabled External Hard Drive.~Measure and calculate dimensions according to current .IDW and/or .DWG revisions to determine each unique machine times, average labor times per part, and overall total times for manufacturing.~Compile, analyze, and compare large amounts of data to ensure accurate reporting for production on precision instruments for industry, laboratory, and retail.

Elgin, Illinois

~Interpret orders, create, and process shipments into AS400 based on customer's specific routing instructions, and confirm deliveries are met to meet production deadlines. ~Facilitate expedited shipping arrangements while keeping costs to a minimum. ~Verify customer requirements, proofread order entries, and ensure materials are scanned properly into the automotive system before creating BOL's for each client. ~Monitor quality warnings and hot jobs that will require special arrangements as necessary. ~Certify legal customs invoice and documents are sent to the appropriate channels to prevent delays in international shipments. ~Transmit ASN's once shipments have been confirmed and/or picked up within the allotted time frame required by GM, Ford, Chrysler, Honda, as well other various clients. ~Assist with customer service functions before and after normal business hours.

Bloomingdale, Illinois

~Set up and update internal promotions through OSEP, SAP, PDQ, and Sharepoint.~Maintained POS website, inventory, imagery, and order entry for clients.~Encode barcodes for instant rebate coupons for various products and brands.~Logistics coordinator back up.

Schaumburg, Illinois

~Traveled to train and supervise new hires within the U.S.~Troubleshoot, repair and coached customers on their wireless devices.~Notating customer accounts while navigating multiple platforms such as OPUS, RLM, and Telegence. ~Receive, audit, and transfer inventory of electronics within the device support center.

Schaumburg, Illinois

Onsite technical support for AT&T customers. Troubleshoot wireless devices such as cellular, laptops, and air cards. Promoted to Mentor, however, AT&T decided not to renew the contract and partnership with Arvato Bertelsmann. I had the opportunity to transition with AT&T when a new contract with Flextronics was obtained. I maintained my position and received additional training to advance further.

Chicago, Illinois

Implemented methods and procedures for monitoring sales, expenditures, progress reports, track records, and promotions.Established standards for providing quality customer service, investigating and resolving complaint resolution in a timely manner.Effective management skills confirmed through company moral with consistent productivity, and profitability.

Schaumburg, Illinois

Prepare quotes for new and existing customers.Bind policies in Fire and Casualty Insurance.Updating customer accounts as necessary and process payments.New lead sales as well as upsell current policyholders.

Basic Vocational Specialist

Associate Of Arts - Aa

Essentials Of Leadership